Hotel Park Royal Cancun

Blvd Kukulcan Km 12.5Cancun77500Mexico
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About Hotel Park Royal Cancun

Hotel Park Royal Cancun is a resort offering a 4-star, all-inclusive experience with the beach at your front door.

All rooms are equipped with air conditioning, individual climate control, flat-screen TV with cable service, blackout curtains, desk, hairdryer, complimentary toiletries, shower/tub combination. Wi-Fi access is available at surcharge.

Hotel amenities include 24-hour front desk service, outdoor pool, children’s pool, poolside bar, sauna and steam room, and bar/lounge area.

The on-site restaurant, La Veranda, is open for breakfast, lunch and dinner. As an all-inclusive resort, all on-site food and beverage are included in the room price.

Hotel Park Royal Cancun is just a few minutes’ walk from La Isla Shopping Mall, one of Cancun’s popular areas for shopping, dining and entertainment. Other attractions, including Acuario Interactivo, Museo Sensorial del Tequila and Maya Cancun Museum are also within easy walking distance.

Contact

Blvd Kukulcan Km 12.5, Cancun, 77500, Mexico
Telephone: +52(998)8851333 | Fax: +52(998)8850113 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Concierge
  • Convenience store
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Fun and relaxation

This beach front resort offers a range of activities for both relaxation and entertainment. On-site activities include karaoke evenings, volleyball, soccer, dancing, yoga and inclusive games with other guests. Other local activities offered include windsurfing, scuba diving and snorkeling to name a few. Cancun's Interactive Aquarium and La Isla Shopping Mall are a few minutes' walk away from the resort.

Great overall experience

Guests reported that the rooms including the marble bathrooms are well presented and kept clean by daily by housekeeping. All rooms include beautiful views of the Caribbean Sea and the Nichupté Lagoon. The surrounding grounds are also beautiful and meticulously maintained. Guests also commented favorably on the restaurants' cuisine which offered a variety of fresh dishes to choose from.

Hospitable staff

The staff are hospitable and attentive, ready to greet guests with a smile and go out of their way to ensure that guests' needs are met.

Negative Reviews

Expensive and unreliable Wi-Fi connection

Some guests reported that the Wi-Fi connection is slow and at times it is difficult to connect to. Other guests felt that the Wi-Fi fee was expensive and that free Wi-Fi should be included.

Mediocre dining experience

Mixed reports have been made about the cuisine offered. Some guests were disappointed in the quality and variety of dishes being offered, the choices were limited particularly for vegetarians, the buffet food was sometimes lukewarm rather than hot and the same types of dishes were served each day. The restaurant can get full also and reservations are recommended.

In need of updating

Some guests commented that the furnishings are a little old and dated and would benefit from new, modern furnishings.

Rating Overview

Rating trivago Rating Index based on 2005 reviews across the web
7.8 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    7.9 /10
7.8 out of 10 based on 2005 reviews