Hampton Inn & Suites Charleston West Ashley

678 Citadel Haven DriveCharleston29414USA
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About Hampton Inn & Suites Charleston West Ashley

Local area attractions include water sports located at the Isle of Palms beach, the Patriots Point Naval & Maritime Museum and the Congressional Medal of Honor Museum.

Guestrooms boast either a king size bed or two queen beds, high definition television, coffeemaker, desk and free Wi-Fi. Suites are also available for guests wishing to upgrade.

Amenities and services at the hotel include a business center, fitness center, outdoor swimming pool, laundry facilities, gift shop and convenience store. Highchairs and cribs are also available for guests traveling with children.

The Hampton Inn & Suites Charleston/West Ashley offers a hot breakfast onsite and during the week On the Run bags are also available. Staff at the hotel are happy to recommend local eateries for lunch and dinner, for example Outback Steakhouse or Red Lobster.

Local points of interest include the Port of Charleston (where many cruises depart from), the South Carolina Aquarium, the Citadel Mall and Charleston International Airport.

Contact

678 Citadel Haven Drive, Charleston, 29414, USA
Telephone: +1(843)5731200 | Fax: +1(843)5566078 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Business center
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

A great out of town location

The out of town location makes this the ideal base from which to explore the historic city of Charleston and everything else that South Carolina has to offer from beautiful golden sandy beaches just 30-minutes' drive away to downtown Charleston which is just 15-minutes away. Surrounding the hotel there are shopping malls, bars, restaurants and a cinema so there is so much to see and do in the area.

A scrumptious breakfast to start the day

There is lots to choose from at breakfast with a more traditional cooked option offering eggs, sausage, waffles and all the usual fare or a lighter option with fresh fruit, cereals and yogurt amongst other things.

Staff go the extra mile to help

During your stay it is nice to be made to feel welcome and the staff here do just that. They will always try to accommodate your requests and satisfy your needs in order to ensure that you have a pleasant and enjoyable stay with nothing too much trouble for them.

Negative Reviews

Smelly musty rooms

There is a strong musty smell of mold in hallways and also in rooms particularly from the bathroom where there is mold on the ceiling and on the walls which doesn't make for a pleasurable experience.

Furniture is looking tatty and worn

The furniture in some rooms is looking old and dated with the material on some of the sofas threadbare and needing to be replaced. Carpets are also looking quite dirty in places and in need of a really good clean.

Housekeeping need to up their game

Guests who have stayed here for a number of days have reported that bed linen is not changed and when they have requested this to be done they were disappointed to be given bed sheets and asked to do it for themselves which is not something that you would expect.

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Rating Overview

Rating trivago Rating Index based on 1169 reviews across the web
8.5 /10
  • Other Sources
    8.3 /10
8.5 out of 10 based on 1169 reviews