Embassy Suites by Hilton Charleston

300 Court StreetCharleston25301USA
Hotel
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About Embassy Suites by Hilton Charleston

A modern, family friendly hotel minutes from Interstate 77, the Embassy Suites by Hilton Charleston offers a complimentary shuttle to Yeager Airport, a 15-minute drive.

Every spacious two-room suite includes either one king or two full beds, as well as a comfortable sleeper sofa, two 37-inch flat-screen cable televisions, a mini refrigerator, coffee maker, and microwave.

The Embassy Suites by Hilton Charleston offers an indoor pool, hot tub, fitness center, business center, and coin laundry. Self parking is available on site for an additional fee.

Guests enjoy a free cooked-to-order breakfast each morning, as well as complimentary drinks and snacks at the nightly Evening Reception. Open daily for lunch and dinner, the Athletic Club Bar and Grill offers casual American cuisine and three video screens, each 10 feet long.

Nearby attractions include the West Virginia State Capitol, Clay Center for the Arts and Sciences, and the historic Holly Grove Mansion.

Contact

300 Court Street, Charleston, 25301, USA
Telephone: +1(304)3478700 | Fax: +1(304)3458276 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

A warm welcome..

The front desk staff frequently receive rave reviews for their personable and professional customer service. Guests often comment on their genuine smiles and welcoming manner, even when they have arrived very late or without a reservation. The airport shuttle drivers earn high ratings for their friendly, efficient service, and compliments also go to the chef; the breakfast buffet offers a good variety of hot and cold options. Thirsty travelers love the nightly Manager's Reception as well.

Right in the corner..

The rooms are generally described as clean and comfortable, with modern bathrooms and plenty of space in the living and bedroom spaces. The corner suites are particularly large and well suited to big families or groups, while the Premium suites offer complimentary refreshments.

A convenient location..

Drivers appreciate that the hotel is easy to access from Interstate 77, and outdoorsy types find the hotel is a great base for exploring the area's natural wonders, including the Class VI Mountain River, Gauley River, and Summersville Lake. The Charleston Town Center just across the street offers a number of shops and restaurants.

Negative Reviews

The parking situation..

Several guests have expressed frustration with the parking arrangements, noting there are a only handful of free spots out front and the garage, for which there is a nightly fee, is far enough away to be a bother for many guests.

A bit run-down..

Though many guests have described their rooms as clean, some have found the furnishings and bathrooms to be worn, dated, and in need of a deep clean.

A long wait..

Several guests have noted the hotel has too few luggage carts, resulting in a long wait. Others waiting for drinks at the reception noted there were several people in line who were clearly not guests at the hotel.

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Rating Overview

Rating trivago Rating Index based on 1330 reviews across the web
8.3 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 1330 reviews