Hotel Windward Passage

3100 Kronprindsens TvaerCharlotte Amalie00802US Virgin Islands
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About Hotel Windward Passage

Hotel Windward Passage is a 150-room waterfront resort in St. Thomas overlooking the harbor in Charlotte Amalie.

Rooms and suites have a Caribbean décor and all have balconies, some with harbor views. All are air-conditioned with mini refrigerators, coffeemakers, safes and flat-screen TVs. Ironing boards and hair dryers are provided.

Hotel Windward Passage is a smoke-free hotel. There’s a freshwater outdoor pool with sun loungers and a fitness center. A hair salon is on-site and Shangrila Spa offers massage, facials and body treatments for a surcharge. Wi-Fi and parking are free and a complimentary shuttle service is offered to area attractions. Meeting space is also available.

The hotel restaurant serves West Indian and Continental dishes. There is also a lounge and a courtyard bar.

Hotel Windward Passage is just steps from the harbor and duty-free shopping. Blackbeard’s Castle is under a mile away and Cyril E. King International Airport is a 7-minute drive.

Contact

3100 Kronprindsens Tvaer, Charlotte Amalie, 00802, US Virgin Islands

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Business center
  • Casino
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Good Location Close to Ferry & Airport

The hotel is very convenient to transportation. The ferry dock is a short walk or taxi-ride away where you can find ferry service to Tortola, St. John, St. Croix, and Water Island. This property is also convenient to the airport which is under 10-minutes away by car.

Good Restaurant and Nice Outdoor Eating

Guests enjoy the courtyard bar and outdoor eating area and say the restaurant food is consistently good.

Eat and Shop while You're Here

There are many duty-free shops and stores within walking distance of the hotel. Guests say there are also plenty of restaurant choices in the area along the waterfront.

Negative Reviews

Facility Needs a Deep Cleaning

From dirty bathrooms to musty linens, guests say the hotel could use a deep cleaning and some TLC. Guests report issues with soiled carpets, broken fitness equipment, stained linens, insects and more.

Service Needs Improvement

Guests complain about rude staff here and say service is inconsistent at best. Want clean towels or have a leaky air-conditioner? Guests say it can be tough to find anyone to talk with, and it may take awhile to get a response.

Safety Issues

Some guests say they don't feel safe in the neighborhood, especially at night. Others report issues with broken locks and safety latches on rooms.

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Rating Overview

Rating trivago Rating Index based on 439 reviews across the web
6.6 /10
6.6 out of 10 based on 439 reviews