Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center DriveChicago60654USA
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About Holiday Inn Chicago-Mart Plaza River North

Centrally located in the heart of Chicago and situated on the top floors of the Chicago Sun Times Building, Holiday Inn Chicago-Mart Plaza River North boasts spectacular views of the city and features an indoor swimming pool and free Wi-Fi.

All rooms include a tea/coffee-maker, an LCD television with cable channels and a private bathroom that comes with complimentary toiletries, bathrobes and a hairdryer. Furthermore, a daily housekeeping service is provided.

In addition to the indoor swimming pool, Holiday Inn Chicago-Mart Plaza River North provides guests with access to on-site fitness facilities, a sauna and a business center. Wi-Fi is free and accessible throughout the hotel and guest can access the internet via the computer station.

The hotel’s restaurant, Merchant Café, serves all meals and guests can enjoy drinks at the Cityscape Bar.

Chicago Loop is one mile away and the Art Institute and Navy Pier are within two miles.


350 West Mart Center Drive, Chicago, 60654, USA
Telephone: +1 3128365000 | Fax: +1 3122229508 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Amazing Location

The hotel is located in the center of Chicago, atop the iconic Chicago Sun Times Building which allows for spectacular views of the cityscape that can be enjoyed from guests' rooms, the lobby or the bar. Guests are also benefited by this privileged, central location as they are able to explore all that Chicago has to offer with minimal effort. The Art Institute of Chicago and Navy Pier are within two miles of the hotel and the Chicago Loop is within a mile. There is a large selection of shops, bars, restaurants, art galleries and museums nearby and guests can immerse themselves in the unique and vibrant atmosphere of the city.

Great Facilities

All facilities in the hotel are modern, well-maintained and of a high quality; the fitness facilities are up-to-date and guests were very impressed with them. The indoor swimming is clean and well-looked after as is the sauna and guests enjoyed the on-site lounge bar that boasted spectacular views of the city and was modern and well-decorated.

Friendly Staff

The staff are extremely friendly and helpful, creating a warm and welcoming atmosphere that will make guests feel at home upon arrival. All staff members, from those on the front desk to those working in the bar and restaurant, provide excellent customer service and are very attentive and accommodating.

Negative Reviews

Hard to Find

As the hotel is located at the top of a high-rise building, some guests found it hard to find as this was not clear to them.

No Fridge in Room

Many guests were disappointed by the fact that there was not an in-room refrigerator though this was only a minor problem and did not negatively impact their stay.

No Free Breakfast

A breakfast is provided but it is not complimentary and a number of guests felt that this should have been included in the price.

Rating Overview

Rating trivago Rating Index based on 5060 reviews across the web
8.3 /10
  • loveholidays
    8.0 /10
    9.0 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 5060 reviews