Sofitel Chicago Magnificent Mile

20 East Chestnut Street - DowntownChicago60611USA
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About Sofitel Chicago Magnificent Mile

Offering upscale accommodation within a 32-storey glass skyscraper, Sofitel Chicago Magnificent Mile offers views of the Chicago skyline and Lake Michigan. The Wrigley Building is just over one kilometre away.

A range of rooms and suites are available, each with a marble en-suite bathroom featuring a shower and bathtub. Standard amenities include a coffeemaker, minibar, LCD TV, and laptop safe. Upgraded lodgings add extra living space and a sofa bed.

Guests can use the fitness centre and spa here, plus there are meeting and banquet rooms available to hire. Other facilities include a laundry service and room service. Paid parking is available and Wi-Fi comes free of charge throughout the property.

French cuisine is served at the Café des Architectes. Le Bar is open for cocktails and other refreshments each day.

Chicago Children's Museum is roughly two kilometres from Sofitel Chicago Magnificent Mile, and Shedd Aquarium is around five kilometres away. The heart of the Magnificent Mile shopping area is ten minutes' walk away.


20 East Chestnut Street - Downtown, Chicago, 60611, USA
Telephone: +1(312)3244000 | Fax: +1(312)3244026 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Prepare to sleep late...

Guests love the beautifully decorated, modern rooms and in particular the beds, which seem to be an ideal combination of fluffy and supportive, outfitted with crisp white linens. The bathrooms are spacious, with separate bathtubs and walk-in showers. The

Outstanding staff.

Most guests give the front desk and housekeeping staff rave reviews for their personable and professional customer service, noting that they are happy to provide directions, recommend restaurants, and accommodate special requests. Several guests were deli

Superb location.

Guests rave about the Gold Coast location, with the Art Institute, Rush Street, and Michigan Avenue only a few steps away and plenty of very nice restaurants, shops, and amenities in the neighbourhood.

Negative Reviews

Be sure to pack light...

While most guests find the size of the rooms overall to be quite comfortable, several guests have noted that the closets are very small. Others were surprised to find there was no coffee maker in the room, or else that it was inconveniently stored on a lo

Nobody's perfect...

Though most guests are very pleased with the level of customer service they receive, a smaller group found that their concerns were not addressed as promptly or effectively as they had hoped. A few were disappointed in the concierge's recommendations.

Skip breakfast?.

Several guests were disappointed to find that the Sofitel Chicago Water Tower does not offer a breakfast buffet, even for guests who opt for rates with breakfast included. Others found the breakfast scene a little chaotic, possibly understaffed as the ser

Rating Overview

Rating trivago Rating Index based on 3188 reviews across the web
9 /10
    9.3 /10
  • Other Sources
    8.5 /10
9 out of 10 based on 3188 reviews