Hilton Garden Inn Cleveland Downtown

1100 Carnegie AvenueCleveland44115USA
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About Hilton Garden Inn Cleveland Downtown

Offering spacious areas to hold special events, the Hilton Garden Inn Cleveland Downtown also features great guest service and modern accommodations.

Rooms at the Hilton Garden Inn Cleveland Downtown have either a king-sized or queen sized bed. They also feature flat-screen TVs and free Wi-Fi. Furthermore, guests can make use of the coffee makers, refrigerators and microwaves.

There's a 24-hour business center at this property, along with an indoor pool and a fitness room. Self parking is also available.

Guests can get both breakfast and dinner at the Garden Grille and Bar. Also, the Pavilion Pantry sells easy-to-cook meals 24-hours a day, and Harvey's Sports Bar serves drinks.

A four-minute walk from Progressive Field, the hotel is just over a mile from the Rock and Roll Hall of Fame and Museum.

Contact

1100 Carnegie Avenue, Cleveland, 44115, USA
Telephone: +1 2166586400 | Fax: +1 2166586401 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Front Desk Staff Are Very Friendly

Guests frequently felt that the front desk staff met or surpassed expectations. Whether there was a situation that needed to be resolved or a question that guests needed answered, the staff associated with helping guests check in were consistently described as being very competent and willing to assist.

Popular With Baseball Fans

This hotel is very popular for people who are specifically coming to town to see the Cleveland Indians play. Specifically, guests loved being able to walk to the ballpark. You can even see the playing field from some of the rooms.

There's a Complimentary Shuttle

If you want to explore some of the area's attractions without relying on your car, be sure to take advantage of the free shuttle service. Guests generally thought it was very handy, and found that the drivers displayed courteous behavior.

Negative Reviews

Parking and Breakfast Cost Extra

Some guests weren't happy when they found out there are additional charges to park vehicles or eat breakfast at this hotel. They often expressed opinions that these amenities should be free, or at least not cost quite so much.

The Beds Are Extremely Hard

There were numerous complaints that the mattresses in the rooms are very hard. This problem usually did not prevent guests from sleeping, but it was often a distinctive shortcoming that detracted from overall stays.

Some Rooms Smell Smoky

Despite asking for non-smoking rooms, guests sometimes reported that there was a lingering smell of smoke in the air. When this problem was brought to the attention of staff, the employees did what they could to resolve it. Sometimes that meant moving the guests to other rooms, and other times it required using a special piece of equipment to remove the odor.

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Rating Overview

Rating trivago Rating Index based on 2413 reviews across the web
8.1 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    7.9 /10
8.1 out of 10 based on 2413 reviews