Embassy Suites by Hilton Columbia Greystone

200 Stoneridge DriveColumbia29210USA
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About Embassy Suites by Hilton Columbia Greystone

Embassy Suites by Hilton Columbia Greystone is a 3-star hotel located 15-minutes’ drive from the Jim Hamilton - L.B. Owens Airport.

All rooms are air conditioned and include individual climate control, cable TV service, pay movies, blackout drapes, desk, microwave, refrigerator, tea and coffee making facilities, hair dryer, shower/tub combination and ironing facilities. Wi-Fi is available at a surcharge.

Hotel amenities include 24-hour front desk service, wedding services, 24-hour fitness facilities, spa tub, indoor pool, 24-hour business center, meeting rooms, conference space, laundry facilities, free parking and free airport transportation.

Guests are offered a complimentary cooked-to-order breakfast daily as well as complimentary drinks and snacks at the evening reception.

Embassy Suites by Hilton Columbia Greystone is within a 10-minute walk of the Riverbanks Zoo and the Columbia Museum of Art. The University of South Carolina is an 8-minute drive away.

Contact

200 Stoneridge Drive, Columbia, 29210, USA
Telephone: +1(803)2528700 | Fax: +1(803)2568749 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Comfortable rooms

Many guests commented that their rooms were spacious, clean daily by housekeeping and well presented. The beds are comfortable and amenities such as a fridge and in-room tea and coffee were a welcome convenience.

Complimentary breakfast and refreshments

Guests reportedly favorably on the complimentary breakfast which was freshly prepared each morning, as well as the complimentary evening reception where you can relax at the bar with a drink and pre-dinner appetizer. Tea and coffee were also available in the lobby throughout the day.

Friendly and helpful staff

The staff are friendly, respectful and always available to answer questions and provide assistance, including information and directions to local attractions.

Negative Reviews

Housekeeping needs improvement

Despite other positive reviews, many guests complained about the low standard of cleanliness, reporting that the rooms were not always cleaned thoroughly. Complaints included that the fridge and microwave area was not reliably cleaned, with sticky spills and food crumbs found on the surfaces from the previous occupants. At times the furnishings were found to be dusty, mold was found growing in the bathroom and some rooms also smelled musty.

In need of refurbishment

Some guests reported that the furnishings were old and outdated. In some rooms the wallpaper was found to be peeling, the carpets and curtains were old and stained. Guests also complained of dim lighting which added to the rooms dark and gloomy appearance. From time to time the elevators have also been known to be out of order.

Noisy air conditioning units

Guests complained that the air conditioning units are noisy and may be disturbing when you're trying to get to sleep.

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Rating Overview

Rating trivago Rating Index based on 1423 reviews across the web
7.9 /10
  • Other Sources
    8.0 /10
7.9 out of 10 based on 1423 reviews