Crowne Plaza Dallas Downtown

Name: Crowne Plaza Dallas Downtown
Address: 1015 Elm Street, Dallas, 75202, USA
Rating: 7

1015 Elm StreetDallas75202USA

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About Crowne Plaza Dallas Downtown

Crowne Plaza Dallas Downtown features a rooftop pool, nightclub, and trendy bar. The hotel is located at the heart of downtown Dallas, five blocks from Dealey Plaza.

Guestrooms are equipped with cable TV, microwave, refrigerator, and complimentary Wi-Fi. A work desk and ergonomic chair are also included. Some rooms also feature a balcony.

Guests can exercise in the hotel’s 24-hour fitness center or relax on the rooftop terrace. The hotel also houses a 24-hour business center and various meeting facilities. A local shuttle service is available, as are valet and self-parking options.

The hotel’s on-site restaurant, THRIVE, serves breakfast, lunch, and dinner. The hotel also features a stylish round bar.

Crowne Plaza Dallas Downtown is situated a short walk from the John F. Kennedy Memorial and Sixth Floor Museum. Dallas World Aquarium, American Airlines Center, the House of Blues, and Dallas Convention Center are all located within a mile of the hotel.

Contact

1015 Elm Street, Dallas, 75202, USA
Telephone: +1(214)7425678 | Fax: +1(214)3793577 | Official Homepage

Top amenities

Free WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour room service
24-hour reception
Beach umbrellas
Business center
Concierge
Conference rooms
Deck chairs / Sun loungers
Elevator
Express check-in / out
Free WiFi in lobby
Gym
Hotel bar
Hotel safe
Laundry service
Non-smoking rooms
Outdoor swimming pool
Parking lot
PC with internet
Pets allowed
Porter service
Restaurant
Room service
Terrace
Towels at the pool / beach
Washing machine
WiFi in lobby

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Cable TV
Central heating
Cosmetic mirror
Desk
Electric kettle
Hairdryer
Internet
Ironing board
Room safe
Telephone
Television
WiFi in rooms

Accessibility

Accessible parking
Accessible paths / corridors
Deaf accessibility equipment
Wheelchair accessible

Positive Reviews

Downtown location close to Dallas attractions.

Guests report that Crowne Plaza Dallas Downtown is conveniently located in downtown Dallas, close to many of the city's attractions. The likes of Dallas World Aquarium, the Old Red Museum of Dallas County History, and Renaissance Tower are all just a short walk away. Meanwhile, history buffs get a kick out of the hotel's close proximity to Dealey Plaza and the JFK assassination site.

Rooftop pool and terrace proves popular.

The hotel features a rooftop pool and terrace that proves popular with guests. While some suggest that the pool itself could do with a little upkeep, few argue that the city views on offer are impressive, especially at sunset.

Local shuttle service comes in handy.

The hotel offers a complimentary shuttle service to a number of locations in the local area. Guests react positively to this service, reporting that it makes sightseeing that much easier.

Negative Reviews

Guests suggest property refurbishment needed.

A number of guests staying at Crowne Plaza Dallas Downtown report that the hotel is not in the best shape and suggest refurbishment is in order. Common concerns include tired-looking furniture, damaged gym equipment, noisy and faulty air conditioning units, and drab décor.

Local neighborhood undesirable to some.

According to reports, the neighborhood surrounding the hotel is subject to vagrancy and crime, while homelessness is a big issue in the area. All of this can prove disconcerting to some guests.

Hotel staff not always friendly.

While some guests find the hotel staff to be accommodating, a number of guests report experiencing unfriendly and unhelpful members of staff during their stay.