Galaxy Plaza

Near Gold SoukDubaiUnited Arab Emirates
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About Galaxy Plaza

Offering comfortable, budget-style accommodation, Galaxy Plaza is conveniently located in the historic part of town, close to numerous open-air markets.

Rooms feature a desk, air condition, minibar and a Wi-Fi. An ironing board can be had on request.

Guests staying at Galaxy Plaza can take advantage of the 24-hour reception service which offers ticket-tour assistance and airport transfers. The hotel also has a gift shop on the premises offering a range of local souvenirs.

Continental breakfasts are served each morning in the on-site dining room whilst guests can enjoy a wide variety of International dishes at the hotel’s Loulou’a Café Restaurant.

Many of Dubai’s popular attractions are within easy reach of the property such as the Gold Souk market, Dubai Museum and the Twin Towers Shopping Centre. The Bur Dubai Abra Dock, Dubai Creek and Meena Bazar are also close by.

Contact

Near Gold Souk, Dubai, United Arab Emirates
Telephone: +971(4)2257444 | Fax: +971(4)2250112 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Elevator
  • Free WiFi in lobby
  • Non-smoking rooms
  • Restaurant
  • Room service

Room facilities

  • Air conditioning
  • Central heating
  • Room safe
  • Satellite TV
  • Telephone
  • Television

For children

  • Child / Baby cot

Positive Reviews

Great location for keen shoppers.

The hotel is within easy reach of many of Dubai’s popular markets such as the Spice Souk and Gold Souk which suited many who came here to shop for jewellery, clothes and traditional souvenirs. As the hotel is located in the old part of town, away from the hustle and bustle of the centre, guests were able to enjoy peaceful and quiet evenings.

Clean and hygienic interiors.

Although not luxurious, the rooms have been described as being clean and well-maintained by the housekeeping team. Guests said that their rooms were serviced on a daily basis and that their towels were also regularly replaced.

Good level of customer service.

The front-desk staff were described as friendly and helpful by the majority of the guests who were pleased with the level of service they received here. Those who encountered issues said that the staff were willing to resolve them as were also accommodating when it came to things such as looking after customer luggage free of charge.

Negative Reviews

Air-conditioning problems.

Guests described the air-conditioning units as rather dated and noisy which prevented some from getting a good night’s sleep. Many also objected to not having complete control over the units, as they are shared between two rooms.

Unimpressive bathrooms.

Quite a few guests were disappointed to find that the bathrooms are outside the rooms which meant that they had to access them via the hallway. The bathrooms were also said to be in a state of disrepair with many stating that there were leaks and that the fixtures were outdated.

Annoyances detract from enjoyable stay.

Guests reported several annoyances during their stay including seeing cockroaches in the rooms and having problems connecting to the wireless Internet.

Rating Overview

Rating trivago Rating Index based on 146 reviews across the web
6.2 /10
  • ebookers.com
    4.0 /10
6.2 out of 10 based on 146 reviews