Hyatt Regency Dubai Creek Heights

PO Box 5668Dubai5668United Arab Emirates
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About Hyatt Regency Dubai Creek Heights

Offering splendid views of Dubai Creek and the city skyline, Hyatt Regency Dubai Creek Heights is only 1.2 kilometres from WAFI Shopping Mall. This luxurious, five-star hotel boasts a full-service spa & health club, two 24-hour modern gyms, and a temperature-controlled outdoor pool.

Along with air-conditioning system and exclusive Hyatt beds, all opulent rooms feature floor-to-ceiling windows, premium TVs, complimentary minibars, and safes. En-suite bathrooms offer deep soaking tubs, rainfall showers, and designer toiletries. Upgraded rooms add separate living areas.

Hotel facilities include meeting halls, large conference & banquet spaces, a gift shop, and a convenience store. Valet parking, mall shuttle service, and Wi-Fi access are complimentary.

Six restaurants and bars are available on site. Sufra serves Middle Eastern and Mediterranean dishes, while La Tablita specialises in Mexican cuisine. Hue, an exclusive bar-lounge on the 34th floor, boasts a 360-degree outdoor terrace.

Hyatt Regency Dubai Creek Heights is a ten-minute drive from Dubai International Airport, and within 20 minutes of Dubai Zoo and Jumeirah Beach Park.

Contact

PO Box 5668, Dubai, 5668, United Arab Emirates
Telephone: +971 45531234 | Fax: +971 45531235 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Classic Club Lounge

Those that opt for rooms with club lounge access are invariably delighted with their decision. Offering a huge variety of snacks and drinks, the peaceful retreat is a huge hit with reviewers who love the laid back vibe, considerate staff, classy cocktails and amazing city views.

Sumptuous Spa Facilities

Spacious, spotless and silent, the serene spa is designed with your utmost relaxation in mind. With thermal rooms, steam baths, hot and cold pools and heated stone loungers, the expertly-staffed area will live long in the memory of any who are lucky enough to unwind here.

Perfect Personnel

From the first point of contact until the last, guests are made to feel constantly welcome by impeccable staff who are as professional as they are sincere. Special mention is made of various personnel across departments for their part in ensuring needs are not just met, but exceeded.

Negative Reviews

Poor Soundproofing System

Guests claimed that the rooms were not effectively soundproofed. They elaborated that that could hear conversations from other guests next to their room and from the corridor. Besides, those who stayed near the lift could hear noises from the equipment.

Issues with Room Cleanliness

Although generous in size, guests commented that the rooms were not properly cleaned. They mentioned in their reviews that some rooms have a bad smell, and the bathrooms were not spotlessly scrubbed.

Slow Check-in/out Process

Guests were quite disappointed with the hotel’s front desk service, as the receptionists seemed inefficient and slow. They noted that they waited for a long time during check-in and check-out.

Rating Overview

Rating trivago Rating Index based on 713 reviews across the web
8.6 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    8.5 /10
8.6 out of 10 based on 713 reviews