7 Islas Hotel

The hotel offers a unique and memorable experience, distinguished by its industrial-chic design and captivating art installations throughout the lobby, creating an inviting gallery-like atmosphere. It serves as a quiet oasis despite its highly central location in Madrid, making it an ideal choice for sightseers eager to explore the city on foot, couples seeking a stylish and comfortable retreat, and design enthusiasts who appreciate its modern aesthetic. Guests consistently highlight the hotel's prime accessibility, the attentiveness of its staff, and the overall cleanliness of the premises. While rooms are generally comfortable, some guests recommend requesting a non-street-facing room to ensure maximum tranquility, especially on weekends, and it's advisable to consider the highly praised breakfast offerings to start your day on a high note.

Facilities & Amenities
The hotel's lobby is a standout feature, praised for its spaciousness, stylish industrial design, and rotating art installations that create a unique ambiance. Guests appreciate the convenience of the on-site bar and restaurant area, though some note the bar is often unstaffed or quiet, lacking atmosphere. A gym is available, described by some as minimal but feeling like a high-end personal training facility, while others found it small and wished for more equipment. Rooms are equipped with a mini-fridge, and bathrooms feature high-quality Malin + Goetz products, adding a touch of luxury. Most guests found the Wi-Fi generally reliable, though some experienced occasional disconnections. The hotel also provides bathrobes in rooms, enhancing guest comfort.

Cleanliness & Room Comfort
Guests generally commend the hotel for its high standards of cleanliness throughout the rooms and common areas. Rooms are described as spacious, modern, and well-maintained, with many appreciating the thoughtful design. The beds are frequently praised for being very comfortable, ensuring a restful sleep, though a few guests found the mattresses too firm. Noise levels received mixed feedback; while some rooms, particularly those facing the courtyard, were noted as very quiet, others, especially street-facing rooms or those near elevators, experienced significant noise from the street or hallways, particularly on weekends. Bathrooms are typically spacious and clean, though some found them outdated or noted issues with shower-over-bath configurations being less ideal for mobility. A common point of feedback is the absence of in-room coffee facilities, with only tea and a kettle provided, and some rooms lacked an iron or ironing board.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, delicious, and comprehensive. Many highlight the wide breakfast variety, including fresh products, savory options like a tomato and egg casserole, and quality coffee, making it a strong start to the day. While some guests found the breakfast to be a bit expensive or noted it could be chaotic during peak times due to high demand, the overall consensus is that it offers great value and quality. The restaurant and bar in the lobby also offer good food and drinks, with guests enjoying the convenience of having appealing dining options within the hotel, such as a highly recommended bruschetta. The attentive staff in the breakfast area also contributes to a positive dining experience.

Location & Accessibility
The hotel boasts an exceptional central location, making it a significant draw for guests. Situated just off Gran Via, it offers immediate access to major shopping districts, numerous restaurants, and vibrant entertainment options. Guests appreciate being within easy walking distance of many popular attractions and landmarks, including Plaza Mayor and the Royal Palace. The proximity to the Gran Via metro station ensures convenient access to public transportation for exploring further afield or reaching the airport. Despite being in a bustling area, the hotel is tucked away on a quiet side street, providing a peaceful retreat. A supermarket directly across the street adds to the convenience. Parking is available nearby, though guests note it can be expensive.

Staff & Service
Feedback on the hotel's staff and service is largely positive, with many guests praising their friendliness, helpfulness, and attentiveness. The quick check-in process is frequently mentioned, and staff are often commended for accommodating requests, providing local recommendations, and assisting with luggage storage. However, some guests experienced less consistent service, describing certain staff members as unhelpful, lacking warmth, or unresponsive to issues like a broken safe or specific room requests. Despite these isolated instances, the majority of reviews highlight the staff's dedication to providing a pleasant stay, with housekeeping also receiving praise for maintaining cleanliness. The team's ability to manage unexpected situations, such as a city-wide power outage, was also noted positively.

Additional Information
The hotel's distinctive industrial design and focus on art installations create a unique and memorable atmosphere that many guests appreciate, contributing to its boutique feel. It offers a pet-friendly policy, though finding suitable outdoor areas nearby can be challenging for pet owners. Guests should be aware of a strict guest policy that does not permit outside visitors into the hotel, which some found unusual and restrictive. While bathrobes are provided in rooms, some guests wished for the inclusion of slippers for added comfort. The hotel also offers a rewards program that loyal members find beneficial, sometimes leading to perks like room upgrades. For those arriving early, early check-in may be available for an additional fee, which some guests found worthwhile after long journeys.