Excellent
based on 32,400 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
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5 Stars
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About Grand Palladium Kantenah Resort & Spa
Diverse Array of Themed Restaurants
Dine at over 9 distinct à la carte restaurants, including Japanese Teppanyaki, Brazilian rodizio, and Thai cuisine, throughout the resort complex.
Lush Rainforest Wildlife Setting
Observe native wildlife, including coatis, capybaras, flamingos, and spider monkeys, while walking the extensive jungle paths throughout the property.
Expansive Resort Layout Logistics
The resort's large footprint requires significant walking between facilities, though golf cart shuttles are available for guest transport.
Full Service Spa Hydrotherapy Circuit
Access the on-site spa to utilize the hydrotherapy circuit, steam room, sauna, and various massage treatments.
Personalized Family Selection Butler Service
Request personalized butler assistance for priority dining reservations, golf cart transport, and room needs when booking Family Selection accommodations.
Comprehensive Sports Complex Facilities
Utilize the on-site sports complex featuring full-size soccer pitches, basketball courts, pickleball courts, and tennis courts.
Seasonal Beach Sargassum Accumulation
Seasonal seaweed accumulation on the private beach can occasionally limit swimming access and create unpleasant odors.
Limited Elevator Access Availability
Certain guest room buildings lack elevator access, requiring guests to carry luggage up multiple flights of stairs.
The 5-star Grand Palladium Kantenah Resort & Spa is an all-inclusive property featuring Mayan-inspired architectural design and surrounded by lush rainforest and native wildlife. Located beachfront, select Family Selection rooms offer swim-up access and ocean views. Guests can enjoy diverse à la carte dining options across 13 restaurants, a full-service spa, and engaging kids and teen clubs. The resort has a review score of 9.0 based on over 29,000 reviews, with atmosphere, breakfast, and nightlife highlighted positively by guests.
Rooms
Family Selection Junior Suite Garden View
- 1 1 King Bed and 1 Double Sofa Bed
- Sleeps 4
- 398 sq ft
Family Selection Suite Beachside
- 1 1 King Bed and 1 Double Sofa Bed
- Sleeps 4
- 1109 sq ft
Family Selection Junior Suite Swim-up
- 1 2 Double Beds and 1 Double Sofa Bed
- Sleeps 4
- 398 sq ft
Deluxe Sigle use Garden View
- 1 2 Double Beds, 1 1 King Bed
- Sleeps 1
- 397 sq ft
Reviews
Review summary
Summarized by AI from 900+ reviews
This resort is a vibrant beachfront retreat ideal for families, couples, and groups of friends seeking a blend of relaxation and activity. Its location amidst lush vegetation and mangrove trees offers a beautiful natural environment. The property boasts excellent facilities, including spacious swimming pools with options for all ages and a tranquil spa. Guests consistently praise the attentive and friendly staff and the diverse dining experiences, with the à la carte restaurants and specialty shows receiving high marks. For a truly immersive experience, consider exploring the expansive and beautifully maintained grounds via the efficient shuttle service.
Rated above average for Playa Kantenah
Guest reviews
Excellent57%
Very good15%
Good12%
Fair7%
Poor9%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Arcade/Video games
- Nightclub
For children
- Crib
- Childcare
- Playground
- Kids' club
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Badminton
- Volleyball
- Pool table
- Shooting sports
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
Food and beverages
- All inclusive (upon inquiry)
Location
Carretera Cancún - Tulum Km.259-100, Puerto Juarez, 77710, Playa Kantenah, Mexico
Distance from Grand Palladium Kantenah Resort & Spa
- 1 km from Playa Kantenah (City center)
- 6.2 km from Cenote Eden Garden
- 9.2 km from Aktun Chen Natural Park
- 16.5 km from Cenote Nicte-Ha
- 79.4 km from Cancun International Airport
Explore nearby attractions
Property info
Carretera Cancún - Tulum Km.259-100, Puerto Juarez, 77710, Playa Kantenah, Mexico
Frequently Asked Questions about Grand Palladium Kantenah Resort & Spa
Is there a pool area at Grand Palladium Kantenah Resort & Spa?
Yes, Grand Palladium Kantenah Resort & Spa offers 2 pool areas.
Are pets allowed at Grand Palladium Kantenah Resort & Spa?
No, Grand Palladium Kantenah Resort & Spa doesn’t allow pets.
Is parking available at Grand Palladium Kantenah Resort & Spa?
Yes, Grand Palladium Kantenah Resort & Spa provides Parking for guests.
What time is check-in and check-out at Grand Palladium Kantenah Resort & Spa?
Check-in at Grand Palladium Kantenah Resort & Spa is available from: . Check-out time is by .
Where is Grand Palladium Kantenah Resort & Spa located?
Grand Palladium Kantenah Resort & Spa is located in Carretera Cancún - Tulum Km.259-100, Puerto Juarez, 77710, Playa Kantenah, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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