Casona Dos Lagos

A historic manor house, dating back centuries, set amidst stunning natural landscapes with tranquil lakes and charming gardens. Guests consistently highlight the exceptional warmth and attentiveness of the staff, particularly the owner, who goes above and beyond to make visitors feel at home. The serene and peaceful environment, coupled with its close proximity to Cabárceno Natural Park, makes it a memorable retreat. The property is also widely praised for its immaculate cleanliness and well-maintained grounds. It is an ideal destination for families seeking a safe and engaging environment, couples desiring a tranquil and romantic escape, nature lovers appreciating the beautiful surroundings, and pet owners due to its remarkably welcoming pet-friendly policy. To enhance your stay, engage with the knowledgeable staff for invaluable local recommendations and consider extending your visit to fully immerse yourself in the peaceful ambiance and explore the rich history of the estate.

Facilities & Amenities
The hotel is celebrated for its spectacular gardens and extensive grounds, featuring picturesque lakes and various animals like ducks, geese, and cows, providing a delightful and relaxing environment for guests of all ages. Many appreciate the ample and easily accessible parking facilities, ensuring convenience upon arrival. While the property maintains its rustic charm, guests note the effective heating system, ensuring comfortable temperatures even during colder periods. However, a recurring point of feedback is the absence of coffee and tea making facilities within the rooms, which some guests found inconvenient. Additionally, it is important for potential visitors to be aware that the hotel is not fully adapted for individuals with mobility issues, which could impact accessibility for some.

Cleanliness & Room Comfort
Guests consistently commend the hotel's exceptional cleanliness, describing rooms as spotless and well-maintained, contributing significantly to a pleasant stay. The spacious rooms are generally found to be comfortable, retaining a charming rustic aesthetic that complements the historic nature of the property. Regarding bed comfort, most guests report a restful night's sleep on comfortable mattresses, though some have noted issues with older mattresses or pillows, occasionally leading to discomfort. The bathrooms are typically described as large and well-equipped with good water pressure, although a few guests found the bathtubs to be inconveniently high or lacking plugs. While the tranquil setting generally ensures peace, noise levels can occasionally be an issue, with some guests reporting sounds from neighboring rooms or outdoor disturbances.

Dining & Food Quality
The breakfast offered at the hotel receives mixed feedback; many guests describe it as delicious, complete, and featuring a good variety of homemade options, while some found it to be somewhat limited or expensive for the price. A significant highlight for many visitors is the highly praised restaurant located adjacent to the hotel, which operates independently. This establishment is consistently lauded for its excellent food quality, generous portions, and delicious homemade dishes, including fresh bread and specific specialties like tuna or rice with lobster. It is frequently noted as a popular spot among locals, indicating its high regard. While the hotel itself does not have an integrated restaurant, this nearby option provides a convenient and highly recommended dining experience for guests.

Location & Accessibility
The hotel boasts an exceptional location, being just a few minutes' drive from the entrance of Cabárceno Natural Park, making it an ideal base for visitors to the popular attraction. Its rural setting offers a peaceful and idyllic retreat, surrounded by nature and tranquility, yet it remains conveniently accessible to urban centers. Santander is only a short 10 to 15-minute drive away, allowing for easy day trips to the city. Guests also appreciate its proximity to other notable attractions such as Comillas, Santillana del Mar, and the ferry port. While some initial navigation challenges due to narrow local roads were mentioned, the availability of easy and discreet parking on-site adds to the overall convenience for travelers.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their exceptional friendliness and attentiveness. Guests frequently highlight the owner, for his remarkable hospitality, describing him as incredibly helpful, welcoming, and knowledgeable about the area's history and local attractions. He is often noted for going above and beyond to ensure guests feel completely at home, offering invaluable local recommendations for dining and sightseeing. The entire team, including other family members and restaurant staff, contributes to a warm and inviting atmosphere. Their willingness to assist with various needs, from providing park ticket discounts to accommodating pets in dining areas, underscores their commitment to providing excellent and personalized service.

Additional Information
A standout feature of the hotel is its highly accommodating pet-friendly policy, with numerous guests commending the welcoming attitude towards their furry companions, who are allowed in rooms and even certain dining areas, with ample outdoor space for them to enjoy. The property holds significant historical importance, with its centuries-old manor house and grounds, and guests appreciate learning about its rich past from the knowledgeable owner. However, some visitors have noted the absence of air conditioning in the rooms, which can be a concern during warmer periods. Additionally, the lack of in-room hot drink facilities is a recurring point of feedback. It is also important to note that the hotel's traditional architecture means it is not fully adapted for guests with mobility issues.