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Good to know
Dine at the on-site restaurant
Sample regional and international dishes at the hotel restaurant, which also offers a café-bar with a garden terrace.
Utilize the on-site wellness centre
Access the indoor pool, sauna, steam room, and fitness room for relaxation and exercise.
Wellness facilities require extra payment
Access to the indoor pool, sauna, and steam room is subject to an additional fee and requires prior reservation.
Explore nearby Kraków city attractions
Reach the Sanctuary of Divine Mercy and Zakopianka Shopping Centre within a short walk or drive from the property.
Contact the 24-hour front desk
Receive assistance from the 24-hour reception staff for local transport information and general inquiries throughout your stay.
Guest rooms require interior updates
Many guest rooms and bathrooms show signs of wear and require renovation to meet modern standards.
Noise affects some guest rooms
Guests may experience noise disturbances from the elevator or external wildlife depending on the room location.
This summary was created by AI and might not be 100% accurate.
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Reviews
Very good
based on 2,787 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 100+ reviews
The hotel is consistently noted for its ample parking and quiet, secluded location, making it a convenient base for guests traveling by car who prefer a peaceful environment away from city traffic. Many guests praise the hotel's overall cleanliness, the attentive service provided by the staff, and the quality of the breakfast. While the hotel's interior is frequently described as dated, its value for money is often highlighted. This hotel is particularly well-suited for drivers seeking easy access and parking, youth groups and school groups due to its capacity and event facilities, and business travelers attending training or conferences. Couples and families looking for a calm retreat will also find it appealing. To enhance your stay, it is advisable to confirm any additional charges for amenities like the pool or SPA, and for those without a car, familiarizing yourself with the tram routes is recommended as the city center is not within easy walking distance.
Rated above average for Kraków
Guest reviews
Excellent37%
Very good19%
Good23%
Fair6%
Poor15%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Spa
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Entrance hall/lobby
- Express check-in/check-out
Accessibility
- Wheelchair accessible
- Accessible parking
Room amenities
- Shower
- Ironing board
- Openable windows
Sports facilities
- Fitness
Hotel characteristics
- Family friendly
For children
- Kid meals
Location
Gajowa 16, Kraków, 30-426, PolandExplore nearby Kraków city attractionsReach the Sanctuary of Divine Mercy and Zakopianka Shopping Centre within a short walk or drive from the property.
Highlight
Distance from Hotel City SM Business & Spa
Wawel Castle:3.9 km
Royal Archcathedral Basilica Of Saints Stanislaus And Wenceslaus:3.9 km
Oskar Schindler's Enamel Factory:4 km
Historic Centre Of Kraków:4.1 km
Kościuszko Mound:4.4 km
Kraków:4.7 km
St. Mary's Basilica:4.7 km
Main Square:4.7 km
Cloth Hall:4.7 km
Wieliczka Salt Mine:10.3 km
John Paul Ii International Airport Kraków-Balice:11.6 km
Explore nearby attractions
Property info
Gajowa 16, Kraków, 30-426, PolandFrequently Asked Questions about Hotel City SM Business & Spa
Is there a pool area at Hotel City SM Business & Spa?
No, Hotel City SM Business & Spa doesn’t offer pool areas.
Are pets allowed at Hotel City SM Business & Spa?
Yes, Hotel City SM Business & Spa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Hotel City SM Business & Spa?
Yes, Hotel City SM Business & Spa provides Parking, Accessible parking for guests.
Where is Hotel City SM Business & Spa located?
Hotel City SM Business & Spa is located in Gajowa 16, 30-426, Kraków, Poland.
Which popular attractions are close to Hotel City SM Business & Spa?
Hotel City SM Business & Spa Nearby attractions include Historic Centre of Krakow, Sanctuary of Divine Mercy.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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