Days Inn by Wyndham Kamloops BC

This hotel is frequently highlighted for offering great value and a convenient location directly off the main highway, making it an ideal stop for travelers passing through or those on short stays. Its pet-friendly policy and the inclusion of kitchenettes in many rooms also make it a practical choice for families and guests seeking a more extended stay, often described as a "home away from home." While the property shows signs of age, the consistently friendly staff are often commended for their helpfulness, contributing significantly to a positive guest experience. To ensure a smooth visit, it is advisable to confirm the operational status of specific amenities like the pool and hot tub prior to arrival, and to be mindful of the often tight parking situation.

Facilities & Amenities
The hotel offers practical kitchenettes in many rooms, equipped with microwaves, fridges, cooktops, and basic utensils, which guests find highly convenient for longer stays or preparing simple meals. Free Wi-Fi is available throughout the property, and guests can also access laundry facilities and find an iron and ironing board in their rooms. However, a significant and recurring concern among guests is the condition and availability of the swimming pool and hot tub, which are frequently reported as being closed for maintenance, appearing dirty, or not functioning properly. The elevator is also occasionally noted as being older and in need of updates, and some guests wished for smart TVs in the rooms.

Cleanliness & Room Comfort
Most guests report that their rooms are clean and well-maintained, with many praising the comfortable beds and fresh-smelling linens that contribute to a restful night's sleep. The spacious rooms are also frequently appreciated, offering ample space for relaxation, and the provision of quality toiletries is a welcome touch. However, some reviews indicate that the hotel's age is apparent, with mentions of dated rooms and occasional maintenance issues such as clogged sinks, loose toilet seats, or non-working TVs. While generally quiet, some guests have noted minor disturbances from AC unit noise or occasional thin walls, though overall comfort is largely positive.

Dining & Food Quality
The hotel provides a complimentary hot breakfast, which many guests consider a valuable inclusion, featuring options like omelets, sausages, and a pancake machine. The breakfast room often receives positive comments for its pleasant view. However, feedback on the dining experience is notably mixed. Some guests found the food quality to be inconsistent, with reports of coffee or juice machines being out of order, items running out quickly, or food temperature issues. While some appreciate the convenience, others felt the variety was limited, especially for longer stays, and noted the use of paper plates and plastic cutlery.

Location & Accessibility
The hotel's central location directly off the main highway is a significant advantage, providing easy access for travelers and placing guests within walking distance of numerous restaurants, shopping centers, and gas stations. This makes it highly convenient for quick stops or exploring the local area. However, a common point of feedback is the tight parking lot, which many guests find challenging to navigate, particularly with larger vehicles. Additionally, ongoing construction in the adjacent lot has been mentioned, impacting the immediate surroundings with potential noise during daytime hours and affecting overall accessibility.

Staff & Service
The hotel's staff consistently receive high praise for their friendly and helpful demeanor, making guests feel welcome and valued. Many reviews highlight the quick check-in process and the staff's proactive approach in assisting with various requests, from providing extra towels to addressing room concerns. The attentive service provided by the front desk team and housekeeping is frequently commended, contributing significantly to a positive overall experience. While the vast majority of interactions are positive, a few guests have reported isolated instances of unhelpful or rude service, particularly in situations involving credit card or deposit issues.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals, though a nightly fee is typically applied. A recurring theme in guest feedback pertains to credit card deposit issues, where some individuals encountered difficulties with card acceptance or experienced unexpected charges that required follow-up for resolution. Guests should also be aware of the ongoing construction in the neighboring lot, which can generate noise during daytime hours and affect the immediate visual appeal and access around the property. Some guests also noted the presence of Dove brand toiletries as a thoughtful touch.