Days Inn & Suites by Wyndham Artesia

This hotel is often chosen for its value for money and spacious rooms, making it a practical option for many travelers. Its convenient location near shopping and dining establishments is a significant draw, appealing to shoppers and food enthusiasts looking for easy access to amenities. The hotel serves as a suitable base for budget travelers seeking affordable accommodation, families visiting nearby attractions like Disney, and business travelers or cruisers needing an overnight stay. While recognized as an older property, many guests find it meets their basic needs effectively. To enhance your experience, consider requesting a room away from potential noise sources like connecting rooms or the adjacent event center, and be aware that the complimentary breakfast has specific hours and a somewhat limited variety.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed for guest convenience. Most rooms are equipped with a refrigerator and microwave, which guests frequently appreciate for storing and preparing snacks. While Wi-Fi is generally available, some guests reported issues with connectivity. Rooms typically include a television, though feedback on its functionality, including audio and service, is mixed. The air conditioning units are present, with some guests finding them effective, while others noted them to be noisy, prone to leaking, or not working optimally. The property features an elevator, but some guests found it challenging to navigate, especially with luggage, due to additional steps leading to rooms. A pool is available, though its cleanliness and heating are subjects of mixed reviews, and its closing hours are noted. Ice machines are on-site, though occasionally reported as broken, and rooms often provide ample outlets and USB ports for charging devices.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests found their rooms to be clean and tidy upon arrival, with some specifically praising the comfortable beds and pillows that ensured a restful night's sleep. However, a significant number of reviews reported issues with overall cleanliness, mentioning dirty floors, hair in bathrooms, unpleasant odors, and even instances of pests like roaches. The room condition is frequently described as older or in need of renovation, with observations of worn furnishings, peeling paint, and general disrepair. Noise levels are a recurring concern for many, with complaints about thin walls allowing sounds from neighboring rooms, street traffic, and parties from an adjacent event center to be easily heard. Bathrooms receive varied comments; some are spacious with good water pressure, while others note issues such as leaking sinks, low water pressure, lack of hot water, or signs of mildew. In-room amenities like towels also received mixed comments regarding their quality and availability.

Dining & Food Quality
The complimentary breakfast offered at the hotel garners highly mixed reviews from guests. Many appreciate that breakfast is included, with some finding it to be good and offering a decent variety, including hot food options like omelets and waffles. The staff responsible for the breakfast area are often commended for their diligence in keeping items stocked and the area clean. However, a substantial number of guests expressed dissatisfaction, describing the breakfast as horrible, very medium, or lacking in variety, particularly noting the absence of meat options or vegan choices. Some found the food quality to be poor, with comments on stale items, powdery omelets, and weak coffee or diluted juice. The breakfast area itself can become crowded, and some guests noted issues with sticky floors. Furthermore, the strict breakfast hours, often ending by 9:00 AM or 9:30 AM, and staff beginning to clear food before the official end time, were a point of frustration for many.

Location & Accessibility
The hotel's location is frequently highlighted as a significant advantage, offering convenient access to a variety of attractions and amenities. Guests appreciate its proximity to major freeways, facilitating easy travel to destinations like Disney and other parts of the city. The surrounding area is well-equipped with numerous restaurants, shopping centers, and grocery stores, many of which are within walking distance, providing ample dining and retail options. While some guests found the immediate vicinity to be somewhat unusual or noted concerns about the general area, the hotel itself is generally considered safe. Parking is available on-site, with many guests finding it sufficient and appreciating that it is often complimentary. However, some reviews mentioned that the parking lot can be small or confusing to navigate, with a prevalence of compact spaces. The hotel's position within a shopping plaza is a unique aspect, offering immediate access to various services.

Staff & Service
Guest experiences with staff and service at the hotel are quite varied. Many reviews commend the friendly staff, particularly at the front desk, for their helpfulness, attentiveness, and cordial demeanor. Guests often highlight the quick check-in process and the staff's willingness to accommodate requests, contributing to a positive initial impression. However, a notable number of guests reported less satisfactory interactions, describing some staff as cold, unprofessional, unhelpful, or even rude, particularly when addressing concerns or issues. A significant and recurring point of contention is the housekeeping service. While some rooms were clean upon arrival, many guests complained about the lack of daily room cleaning, with service often provided only every three days or upon request, leading to issues with towel availability and general room upkeep. Some guests also experienced problems with late check-out fees or issues with their room keys being deactivated prematurely.

Additional Information
Several important details about the hotel are frequently mentioned by guests. A common concern revolves around the deposit policy, with many guests reporting issues such as daily charges, difficulties with refunds, or unexpected deductions for minor issues, leading to frustration, especially for international travelers due to exchange rate losses. The hotel's smoking policy is another significant point of contention; despite non-smoking rules, many guests reported strong odors of cannabis or smoke in non-smoking rooms and hallways, indicating a lack of enforcement. The property is undergoing or is in need of renovations, with some areas appearing updated while others show signs of being older or in disrepair. The building layout is often described as confusing or maze-like, with multiple corridors and entrances. Concerns about security were raised by some, citing open doors or a general feeling of unease. Issues with water temperature and pressure in rooms, including a lack of hot water, were also noted. Additionally, some guests with mobility challenges found the hotel's design, with steps even on upper floors, to be inconvenient despite the presence of an elevator.