Filipinos are known for opening their doors and greeting everyone with genuine hospitality. The staff at the Edsa Shangri-la Manila is no exception with happy guests noting extreme niceness, impressive service, feeling as if they were treated like royalty and never wanting to leave.
Horizon Club--A Hit
If at all possible, you might want to book a stay in a Horizon Executive or Club Room to access special amenities and a private lounge where there is daily breakfast, evening cocktails, Wi-Fi, suit-pressing and shoe shine service and more. Guests highly recommend indulging in this experience.
Plenty of Dining Options
Four restaurants, a bakeshop, lobby lounge and pool bar ensure guests lots of variety when it comes to food and drink. Travelers approve of the many options for lunch and dinner, not to mention a tasty buffet. Filipino food, Cantonese cuisine, Japanese dishes, Italian are just a few of the tastes you can enjoy here.
Parking Space Limited
In a city such as Manila that is notorious for its traffic, chances are travelers just want somewhere to park their car when they get to the hotel. There have been a few occasions where guests have noticed the lack of parking spots as well as overwhelmed valet attendants.
Long Lines During Holidays
When occupancy is high, especially during holidays such as Easter weekend, several guests have noted that the lines to check in can be long with a 30-minute-plus wait. So keep that in mind when booking during prime travel season.
Falls Short on a Few Details
There have been instances where guests were not keen on a few shortcomings such as instant coffee instead of brewed, musty odors and unclean sheets. However, the management here is highly responsive and tend to address such problems right away like giving someone a room change.