Howard Johnson by Wyndham Quincy/Boston

This hotel offers a strategic location, making it a popular and budget-friendly alternative for those visiting Boston, with convenient access to the city via the Red Line. Guests consistently highlight the spacious rooms, free parking, and a complimentary breakfast as key benefits. The hotel is well-suited for sightseers exploring the Boston area, business travelers seeking a convenient base, and families looking for comfortable and affordable accommodations. To enhance your stay, guests recommend utilizing the nearby train station for easy city access and being aware that daily housekeeping may be limited, so requesting fresh towels and supplies from the front desk is advisable. Some also suggest requesting a room on a higher floor to mitigate potential noise from adjacent rooms.

Facilities & Amenities
The hotel's spacious rooms are a consistent positive, often equipped with a mini-fridge and microwave, adding convenience for guests. The hotel provides free Wi-Fi, though some guests reported occasional spotty connections. A fitness center is available, featuring basic equipment like an elliptical, bike, and treadmill. While there is no swimming pool, the presence of an ice machine is noted. Some guests mentioned issues with the air conditioning, including units being loud, leaking water, or not functioning optimally upon arrival. The TVs in rooms received mixed feedback, with some reporting issues with channel selection, slow response times, or a lack of streaming capabilities. The elevator was noted by a few for internal stains and noise. The overall appearance of common areas, including the lobby, was described by some as having a strong chemical smell or appearing somewhat dated.

Cleanliness & Room Comfort
Feedback on cleanliness is notably mixed; while many guests found their rooms to be clean and well-maintained, a significant number reported issues such as dirty bathrooms, hair on beds and towels, stains on carpets, and a persistent musty or chemical odor. Some even encountered ants or roaches. Room condition also varies, with some rooms described as recently renovated and updated, while others showed signs of wear, including warped or lifting floorboards, broken shower handles, loose toilet seats, and damaged bathroom doors. Bed comfort generally receives positive remarks, with many finding the beds comfortable and spacious. However, some noted issues with stained pillowcases or beds being either too stiff or too soft. A recurring concern is noise levels, with many guests experiencing disturbances due to thin walls, allowing conversations, snoring, or movement from adjacent rooms and upstairs to be clearly heard. Street noise and sounds from the elevator or ice machine were also mentioned. Housekeeping service is a frequent point of contention, as it is often limited or not provided daily, requiring guests to request fresh towels and other supplies from the front desk.

Dining & Food Quality
The complimentary breakfast is a significant feature, though guest experiences are varied. Many appreciate the convenience and the range of options, which typically include scrambled eggs, sausage or bacon, various pastries, breads, cereals, fruit, and yogurt. Some guests particularly enjoyed the baklava and waffles. However, a common complaint is that items frequently run out, and staff can be slow to refill them, leading to a frustrating experience for some, especially during busy periods. The coffee quality also receives mixed reviews, with some finding it good and available all day, while others described it as bland or watery. The breakfast area itself is noted as being small, which can lead to limited seating, though an outdoor seating area is available when weather permits.

Location & Accessibility
The hotel's central location is a major advantage, offering convenient access to Boston. It is typically a 10 to 15-minute walk to the Wollaston T Station on the Red Line, providing direct and easy transit to downtown Boston, Harvard, and Braintree. Guests appreciate being situated in a quiet residential area within Quincy, close to the Central Middle School and directly across from Merrymount Park. The availability of free parking is a significant draw, though some guests reported challenges finding spots during peak times or noted abandoned vehicles in the lot. The hotel's signage is frequently mentioned as being difficult to spot, especially at night, due to its low placement and lack of illumination. The surrounding area offers a variety of restaurants, particularly highly-rated Asian cuisine, and is considered safe by most guests.

Staff & Service
The staff generally receives high praise for being friendly, helpful, and attentive. Many guests highlighted positive interactions during check-in, noting the process was smooth and efficient. Staff members are often commended for their willingness to provide directions, offer local recommendations, and accommodate requests such as early arrivals or luggage storage. However, there are instances of mixed feedback, with some guests reporting unhelpful or dismissive responses, particularly regarding issues like noise complaints or the lack of daily housekeeping. A few guests experienced significant problems, including billing discrepancies and perceived unresponsiveness from the front desk when attempting to resolve issues. Despite these isolated concerns, the overall sentiment points to a dedicated team striving to provide good service, with many guests expressing appreciation for the staff's efforts.

Additional Information
A notable aspect of the hotel is its limited daily housekeeping service, with rooms typically cleaned only every few days or upon specific request, which can be a surprise for some guests. The hotel is undergoing construction or renovations, which has led to changes in room types, such as the discontinuation of King suites. Some guests reported a strong and pervasive chemical smell throughout the hotel, particularly in common areas and rooms, which some found overwhelming. There were isolated but serious concerns regarding security, including reports of broken deadbolts and instances of guests' belongings being stolen from rooms. Issues with water supply were also mentioned, ranging from a lack of hot water to low shower pressure and drainage problems, including unpleasant odors from drains. The hotel's pet-friendly policy was mentioned by a few, though finding suitable outdoor areas for pets was noted as a challenge.