Hotel NH Collection Madrid Palacio de Tepa (Madrid, Spain)


Hotel NH Collection Madrid Palacio de Tepa (Madrid, Spain)

About NH Collection Madrid Palacio de Tepa

Located in the city center, the NH Collection Madrid Palacia de Tepa is within walking distance of Madrid’s main tourist attractions. The spacious, air-conditioned rooms offer hardwood flooring, free Wi-Fi, natural lighting, espresso machines and bathrooms. The hotel features a 24-hour gym and business center and for an additional fee spa treatments, dry-cleaning, and an airport shuttle service. Guests can choose between a limited early-bird breakfast and a diverse buffet including made-to-order hot dishes. The hotel’s restaurant provides Mediterranean lunch and dinner with vegetarian choices available. NH Collection Madrid Palacia de Tepa is centrally located with the Plaza Mayor, the Prado Museum, the Reina Sofia Museum and the Puerta del Sol less than 0.6 miles / 1 km away. Guests can reach the airport in only 20 minutes and the closest train station in six minutes.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


San Sebastián, 2, 28012, Madrid, Spain

Rating overview

trivago Rating Index based on 2820  reviews from:
  • Location
    Excellent  9.4 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews


Delicious way to start your day

Guests enjoy the breakfast buffet with its hot made-to-order dishes, as they appreciate the high-quality and fresh ingredients.


Prime location in the middle of Madrid

Without having to venture far, guests have access to public transportation, can enjoy a variety of restaurants, bars and shops and all major tourist attractions such as Santa Ana Square, the Prado Museum and the Reina Sofia Museum.


Quiet rooms offer relaxation

Despite being in such a central and bustling area, guests report that the hotel is exceptionally quiet and that you are able to catch a good night's sleep.

Negative Reviews


Bathrooms nice but nothing spectacular

While the bathrooms are clean and modern, they are quite small and lack certain simple features that make quite the difference. For example, guests suggest that hooks for the towels or a shelf in the shower might greatly increase the functionality of the compact bathrooms.


Layout of the suites somewhat impractical

Even though the suites are much larger than the traditional rooms, guests have expressed concern over their layout. They spread out over two levels, with the upper one being the sleeping area. Therefore, guests have to walk up and down the stairs every day, which some reported as being quite cumbersome.


Air-conditioning not too efficient

Guests report that the rooms tend to get quite hot, as there is insufficient ventilation and the air-conditioning is not too strong or sometimes also does not work. This seems to be a particular problem in the suites, since hot air rises to the top, which is where the bedrooms are located.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Property amenities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Childcare
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
Suitable for
  1. Gay-friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


San Sebastián, 2 , 28012 , Madrid , Spain
Telephone: +34 91398561077 | Fax: +34 913896491 | 

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