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Hotel NH Collection Madrid Palacio de Tepa (Madrid, Spain)


Hotel NH Collection Madrid Palacio de Tepa (Madrid, Spain)

About NH Collection Madrid Palacio de Tepa

Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find Paco Roncero Restaurante, a gourmet restaurant awarded two Michelin stars.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 2260  reviews from:
  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (8.6 / 10)
  • ServiceExcellent  (9.2 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews


Delicious way to start your day

Guests enjoy the breakfast buffet with its hot made-to-order dishes, as they appreciate the high-quality and fresh ingredients.


Prime location in the middle of Madrid

Without having to venture far, guests have access to public transportation, can enjoy a variety of restaurants, bars and shops and all major tourist attractions such as Santa Ana Square, the Prado Museum and the Reina Sofia Museum.


Quiet rooms offer relaxation

Despite being in such a central and bustling area, guests report that the hotel is exceptionally quiet and that you are able to catch a good night's sleep.

Negative Reviews


Bathrooms nice but nothing spectacular

While the bathrooms are clean and modern, they are quite small and lack certain simple features that make quite the difference. For example, guests suggest that hooks for the towels or a shelf in the shower might greatly increase the functionality of the compact bathrooms.


Layout of the suites somewhat impractical

Even though the suites are much larger than the traditional rooms, guests have expressed concern over their layout. They spread out over two levels, with the upper one being the sleeping area. Therefore, guests have to walk up and down the stairs every day, which some reported as being quite cumbersome.


Air-conditioning not too efficient

Guests report that the rooms tend to get quite hot, as there is insufficient ventilation and the air-conditioning is not too strong or sometimes also does not work. This seems to be a particular problem in the suites, since hot air rises to the top, which is where the bedrooms are located.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
  5. Gym
  6. Parking
  7. Terrace
  8. Hotel bar
  9. Conference rooms
  10. Non-smoking rooms
  11. Computer with Internet
  12. Restaurant
For children
  1. Childcare
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Desk
  11. Telephone
  12. Safe
Sports facilities
  1. Fitness
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


San Sebastián, 2 , 28012 , Madrid , Spain
Telephone: +34 91398561077 | Fax: +34 913896491 | 

Frequently Asked Questions about NH Collection Madrid Palacio de Tepa

  • Is there a pool area at NH Collection Madrid Palacio de Tepa?

    No, NH Collection Madrid Palacio de Tepa doesn’t offer pool areas.

  • Are pets allowed at NH Collection Madrid Palacio de Tepa?

    No, NH Collection Madrid Palacio de Tepa doesn’t allow pets.

  • Is parking available at NH Collection Madrid Palacio de Tepa?

    Yes, NH Collection Madrid Palacio de Tepa provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at NH Collection Madrid Palacio de Tepa?

    Check-in at NH Collection Madrid Palacio de Tepa is available from: . Check-out time is by .

  • Where is NH Collection Madrid Palacio de Tepa located?

    NH Collection Madrid Palacio de Tepa is located in San Sebastián, 2, 28012, Madrid, Spain.