Hotel Parle International

The hotel is widely recognized for its central location, making it a highly convenient choice for travelers. Its signature feature is its exceptional proximity to both the airport and the local train station, alongside a vibrant array of shopping areas and eateries. This prime positioning makes it an ideal fit for sightseers eager to explore local markets and attractions, as well as business travelers seeking easy access to transport hubs. Families and couples also find the hotel appealing due to its accessibility and the surrounding amenities. Guests consistently highlight the friendly and helpful staff and the hotel's commitment to cleanliness. While the dining experience receives mixed reviews, the overall convenience and service contribute to a memorable stay. To enhance your visit, it is advisable to inquire about recently renovated rooms upon arrival and be prepared for the lively atmosphere of a bustling urban area.

Facilities & Amenities
Guests frequently comment on the hotel's available facilities, though feedback can be mixed. The Wi-Fi connectivity is a common point of discussion; while generally available, some guests report issues with its reliability and speed, particularly within rooms, suggesting potential infrastructure limitations. The air conditioning units also receive varied comments, with some noting them as old or noisy, while others find them adequate. The hotel offers a convenient airport transfer service with its own vehicles, which is appreciated for its reasonable rates. Room service is available, though experiences vary from prompt and efficient to instances of unhelpful or rude interactions. While not extensively detailed, the presence of essential amenities like elevators and the general provision of "all required items" contribute to the overall convenience of the stay.

Cleanliness & Room Comfort
The hotel generally receives praise for its clean rooms and the diligent efforts of the housekeeping staff, who are often highlighted for their excellent service and politeness. Guests frequently mention the provision of fresh towels and the overall hygiene maintained throughout the property. However, feedback regarding room comfort and condition is quite mixed. While some guests enjoy spacious rooms and find the beds comfortable, others report that certain rooms appear old or tired, with some needing revamping. Specific issues noted include grubby appearances, dirty sofas, leaking taps in bathrooms, and the presence of mosquitoes. Noise levels are also a concern for some, with mentions of road noise, train noise, and ongoing construction noise impacting sleep quality. Amenities like AC remotes and consistent toiletries refills are sometimes lacking.

Dining & Food Quality
Feedback on the hotel's dining options is quite varied. The breakfast is a frequent topic, with some guests praising its quality and variety, even describing it as "awesome" or "very good," especially the freshly made dosas. However, many others express disappointment, citing limited options, particularly for continental choices, and a perceived lack of value for money. The breakfast area can also become crowded, and some guests noted issues with hygiene, such as uncovered dishes and staff handling food without gloves. General food quality in the hotel's restaurant and through room service also receives mixed reviews; some find it tasty and good, while others describe it as poor, overpriced, or too spicy, with specific complaints about dishes like chicken biriyani. The bar offers a limited selection of beers, and the dinner buffet is sometimes criticized for its lack of variety.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. It is ideally situated within easy walking distance of numerous shopping areas, local eateries, and bustling street markets, providing guests with ample opportunities for exploration and dining. Its proximity to major transportation hubs is also a significant advantage, being very close to the airport and a local train station, making arrivals, departures, and city navigation highly convenient. Guests appreciate the easy access to bus stops and auto-rickshaws right outside the hotel. While the area is described as busy and sometimes noisy, the convenience of being at the heart of commercial activity outweighs this for most. Parking can be a challenge for visitors, though the hotel does have a large driveway.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, being a major highlight for many guests. They are frequently described as friendly, helpful, courteous, and accommodating, going above and beyond to ensure a pleasant stay. The reception team is particularly praised for their welcoming demeanor and efficiency during the check-in process. Housekeeping service is repeatedly lauded as excellent, with staff members receiving numerous mentions for their politeness, thoroughness, and prompt attention to requests. Guests appreciate the staff's professionalism and their willingness to assist with various needs, from arranging transport to addressing room-related issues. Overall, the dedication of the staff to providing attentive service significantly enhances the guest experience.

Additional Information
Guests should be aware of certain policies and ongoing situations that may impact their stay. A recurring point of contention is the hotel's water policy, where guests are charged for drinking water beyond an initial small complimentary bottle, which many find inconvenient and unexpected, especially given the local climate. Furthermore, the hotel has been undergoing significant renovation work, which, while ultimately aiming to improve facilities, has led to complaints about construction noise during the day, particularly from 8 AM to 6 PM, potentially affecting guests seeking a quiet environment for rest or work. There have also been isolated but significant incidents reported regarding lost and found items, where guests' belongings were not recovered after being left in rooms, highlighting a potential area for improvement in the hotel's process for handling such valuable possessions.