Positive Reviews
positive:
Shuttle service proves particularly convenient.
Guests staying at Ramada Boston are quick to praise the hotel's shuttle service, which is available 24 hours a day. The shuttle serves Logan International Airport and JFK metro station, providing both drop-off and pick-up services. As such, guests report that while the hotel doesn't enjoy a great location, it is still fairly easy to explore Boston at large.
positive:
Most employees make a positive impression.
While a number of guests have less than positive experiences when interacting with staff, the majority of guests report that hotel employees are generally friendly and helpful. A number of visitors remark that the front desk team does a good job when faced with problems and complaints.
positive:
Free breakfast is a popular choice.
Many guests staying at the hotel respond positively to the free breakfast offered each morning. Guests report that, while not massively diverse, the food and drink on offer makes for a good way to start the day.
Negative Reviews
negative:
Property in need of maintenance.
According to reports, some rooms at Ramada Boston are dirty and rundown. Guests report encountering mildew, dirty carpets, cracked windows, damaged locks, and plumbing issues. Other guests experience clean and well-maintained rooms, suggesting that parts of the hotel are better than others.
negative:
Freeway noise can be disruptive.
The hotel is located just off I-93/U.S. Route 1. This close proximity to the freeway makes it inevitable that some traffic noise will seep into the hotel. Sure enough, some guests find it hard to sleep at night due to the clamor of passing vehicles.
negative:
Free Wi-Fi fails to hit the mark.
A number of guests staying at the hotel are disappointed by the free Wi-Fi service. These guests report that the Wi-Fi speed is slow, while the signal is intermittent. This can make it difficult for guests to stay connected.