Hotel The Adore Palace

While offering a convenient proximity to the airport, this hotel is overwhelmingly described by guests as a deeply disappointing experience, primarily due to its pervasive unhygienic conditions and alleged scamming practices. Many guests report encountering fake online photos that severely misrepresent the property's true state, leading to significant frustration and a sense of being misled upon arrival. The hotel is generally not recommended for families or females traveling alone due to widespread concerns about safety, cleanliness, and overall comfort. It might only be considered by budget travelers or those seeking a very brief layover stay near the airport, provided they manage expectations severely and prioritize only the closest possible location to their flight. To enhance your experience and avoid potential pitfalls, it is strongly advisable to confirm all booking details directly with the hotel and be extremely cautious about any requests for additional payments upon check-in, as these are frequently reported issues.

Facilities & Amenities
Guests frequently report significant issues with the hotel's facilities and amenities. A pervasive complaint concerns the air conditioning, with many rooms experiencing non-functional or leaking units, leading to uncomfortable stays, especially in hot weather. Despite online representations, there is no swimming pool available, which is a major point of contention for guests who booked based on misleading images. While some guests found the Wi-Fi to be fast, many others reported it barely worked or was unreliable, hindering connectivity. Parking is another area of concern, with guests finding limited or no proper space, contradicting prior assurances. Furthermore, basic amenities such as toiletries, including soap and towels, are often not provided or are insufficient, requiring guests to repeatedly request them. The functionality of in-room televisions also varies, with some guests finding them working well, while others reported them to be non-functional.

Cleanliness & Room Comfort
The state of cleanliness and room comfort is a predominant and overwhelmingly negative theme in guest reviews. A pervasive and strong foul odor, often described as a gutter smell, permeates many rooms and common areas, making stays unbearable for numerous visitors. Guests consistently report the presence of cockroaches, mosquitoes, and other insects throughout the rooms and especially in the bathrooms. Rooms are frequently described as dirty, filthy, and not properly cleaned, with visible stains on bedspreads, ripped bedsheets, and stained towels. The bathrooms are particularly criticized for being unhygienic, with mold, grime, and dirty water. While a few guests found the beds comfortable, many reported uncomfortable beds with old, sagging mattresses and flat pillows. Additionally, noise levels from both outside and neighboring rooms are frequently mentioned, contributing to a lack of peaceful rest. Some guests also noted the rooms were tiny, further impacting comfort.

Dining & Food Quality
Feedback regarding dining and food quality is largely negative, with many guests expressing significant disappointment. The complimentary breakfast is a frequent point of criticism, often described as very basic, consisting of minimal items like bread and tea, and sometimes served cold or not provided at all, despite being part of the booking. Many guests reported that the food quality was poor, with some even stating that food ordered was prepared off-site and arrived cold. While a small number of reviews mentioned the food being good or even amazing and reasonable, these positive comments are heavily outweighed by the numerous complaints about the limited options, unappetizing nature, and inconsistent availability of meals. The overall impression is that the hotel's dining offerings do not meet basic expectations, leaving guests dissatisfied with their culinary experience.

Location & Accessibility
The hotel's location is a point of mixed, though predominantly negative, feedback. Its primary advantage is its proximity to the international airport, making it a consideration for travelers seeking a quick layover spot. However, this convenience is severely overshadowed by its immediate surroundings. A major and consistent complaint is the hotel's placement directly next to a large open gutter, which results in a pervasive and unpleasant foul odor throughout the property. Guests also report that the area is a crowded locality, making accessibility challenging, particularly when trying to find local rides or navigate the roads. Parking is another significant issue, with many guests finding limited or no suitable space available, contradicting any prior information. The overall impression is that while geographically close to the airport, the immediate environment and local transport challenges detract significantly from the hotel's appeal.

Staff & Service
Feedback on staff and service is notably polarized. While a significant number of guests praised the staff for being nice, cooperative, friendly, and helpful, particularly the service staff, an equally strong sentiment describes the management and other personnel as rude, unprofessional, and unwelcoming. A major recurring issue is the hotel's practice of demanding extra charges upon arrival, often contradicting initial booking prices, leading to accusations of scamming and attempts to extort additional money. Guests frequently report difficulties during check-in and check-out, including long waits and disputes over payments. Furthermore, the provision of basic services is often lacking; guests commonly mention having to repeatedly request essential items like towels and soap, which are either not provided initially or are insufficient for their stay. This inconsistency in service significantly impacts the guest experience.

Additional Information
Guests frequently highlight several critical pieces of additional information that are crucial for potential visitors. Many reviews allege that the hotel operates under multiple names, a practice that contributes to a perception of scamming and a lack of transparency. A significant number of guests reported being asked to cancel their online bookings directly with the hotel upon arrival, ostensibly to avoid commission fees, which often resulted in guests losing their advance payments or being charged more. The hotel's online photos are widely considered fake and misleading, bearing little resemblance to the actual property. Furthermore, the hotel reportedly has a strict no-refund policy, even when guests are forced to leave due to the unacceptable conditions. While the hotel is advertised as pet-friendly, guests with pets encountered difficulties finding suitable outdoor areas, with some reporting stray animal attacks. It is also noted that the hotel often does not accept card payments, requiring cash transactions.