Hotel The Peninsula Tokyo, Japan - www.trivago.com.ph

Hotel The Peninsula Tokyo (Tokyo, Japan)

Hotel The Peninsula Tokyo (Tokyo, Japan)

About Hotel The Peninsula Tokyo

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

1-8-1 Yurakucho Chiyoda-ku, 1000006, Tokyo, Japan

Rating overview

9.3
trivago Rating Index based on 1359  reviews from:
  • Location
    Excellent  9.6 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews

positive:

Super Stylish Shuttle

Only a few of the world's finest hotels have a Rolls-Royce as a shuttle, but The Peninsula Tokyo has three, including one immaculately restored vintage Phantom II. Guests adore arriving like VIPs and regularly remark on the flawless service, which includes in-room check in and no queuing.

positive:

High-Tech Home

This hotel's huge rooms often leave travellers speechless, as do the world-class views over Tokyo and the Imperial Palace. Luxuries such as robes, slippers and gift baskets for kids are oft mentioned as well as the in-room technology which includes remote-controlled curtains, humidity settings and mood lighting.

positive:

Out and About

This hotel's prime location is loved by reviewers, who marvel at being able to reach the Hibaya subway without leaving the building. Many also comment on the property's proximity to upmarket Ginza district with its trendy boutiques, galleries, eateries and thrilling nightlife spots.


Negative Reviews

negative:

Concierge Complaints

Although the hotel's concierge staff are most often praised for going beyond the call of duty, some reviewers find them inundated by queuing guests while others warn of slow responses when emailing them with requests ahead of arrival. The occasional guest reports being sent to restaurants that taxis can't find.

negative:

Windowless Spaces

The Lobby Lounge and the fitness room have no windows and some reviewers find the lack of natural light bothersome. As the main breakfast restaurant, the Lobby Lounge leaves some longing for an inspiring dawn backdrop, while some gym-goers claim a view would keep them training longer.

negative:

Stressed-Out Staff

Guests have mixed experiences of hotel staff, with some complaining that their expectations of five-star service are quashed by run ins with less-than-amenable waiting staff and over-taxed front-of-house personnel. Some travellers leave with the impression that staff are working on autopilot and would appreciate some personalised touches.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Whirlpool / Hot tub
Hotel facilities
  1. Express check-in
  2. Lift
  3. Gym
  4. Car park
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Suitable for
  1. Gay-friendly

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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