The Hotel Universel Montréal hotel features modern rooms and sits right next to attractions like Maisonneuve Park and Parc Olympique. Every room at the hotel has air conditioning, a work desk, a flat-screen television, a mini fridge, and a coffee maker. A microwave is available upon request. Upgraded rooms come with a separate living area or a dining room. Free parking and Wi-Fi are on offer for all guests of the property. The hotel also has indoor and outdoor swimming pools, a complimentary area shuttle, and an on-site conference centre. There is a restaurant, bar, and lounge at the Hotel Universel Montréal hotel called Toit Rouge. Madisons New York Grill & Bar, Café Meringue, and Restaurant Vieux Duluth are a short distance away. The hotel is 650 metres from Saputo Stadium and one kilometre from Rio Tinto Alcan Planetarium. Old Montreal is a 20-minute drive from the property.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests tend to rate the location of Hotel Universel Montréal highly. Many comment that attractions such as the Olympic Stadium and the Planetarium are nearby. Plus, there's a handful of popular dining spots in the immediate area, as well as a Metro station.
Although guests note a few minor issues, most are pleased with the standard of the rooms at this hotel. While nothing fancy, there's nothing to put you off either. The Wi-Fi is often said to work well, although it seems faster in rooms that are near the lobby. Renovations will be taking place in 2016, so this will presumably improve the quality further.
Taking everything into account, guests are typically of the opinion that this hotel offers good value for money. You'll need to pay a little extra for breakfast, but Internet access, parking, and a handy area shuttle service are all on the house.
A number of guests, while conceding that the staff is friendly, comment that the hotel seems understaffed. This problem is perhaps most noticeable when trying to check-out. There is no express option where you can simply leave your key. Hence, you may find yourself in a lengthy queue.
Several reviews indicate that there are some noise issues to contend with in at least some of the rooms. Those guests allocated a room near the hotel's main air-conditioning units describe a loud and constant hum. Also, guests in rooms near the car park could hear the associated traffic noises.
More than one guest complains about the size of the bathrooms and often describe them as very cramped. Some guests also found them to be too dark. On the plus side, they are frequently described as clean and well maintained.
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