View Sydney

This hotel is celebrated for its breathtaking views of Sydney Harbour, particularly the iconic Harbour Bridge, which many guests describe as world-class and unforgettable. Its prime location next to a major transport hub makes it an excellent choice for sightseers eager to explore the city's attractions and for business travelers seeking convenience. The hotel consistently receives praise for its comfortable and clean accommodations, as well as the generally friendly and helpful demeanor of its staff. Couples find the stunning vistas perfect for a romantic getaway, while families appreciate the spacious rooms and easy access to local landmarks. For those traveling with pets, the hotel offers a genuinely pet-friendly experience. To enhance your stay, it is highly recommended to request a room on a higher floor to minimize the noticeable train noise from the railway line running beneath the property.

Facilities & Amenities
Guests generally find the hotel's amenities adequate, though some areas could benefit from updates. Free Wi-Fi is available, but some guests reported issues with streaming services, requiring an upgrade for faster speeds. Rooms are equipped with essential conveniences such as a coffee maker, mini fridge, iron, and hair dryer. While bathrobes are typically provided, some guests noted their absence. The TVs in rooms offer basic channels, but some experienced technical issues like restarting or a lack of USB ports, limiting entertainment options. Feedback on lighting indicates that it can be dim in rooms and bathrooms, with some guests wishing for better illumination, particularly around mirrors. Additionally, some guests were surprised by the absence of complimentary items like bottled water, biscuits, or hot chocolate sachets.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness and room comfort, with many guests praising the comfortable beds and high-quality linens that contribute to a restful sleep. Rooms are often described as spacious and well-appointed, offering stunning views from many vantage points. However, a significant and frequently mentioned concern is the noise from trains passing directly beneath the hotel, which can be quite noticeable, especially on lower floors. While some guests found it a minor rumble that didn't disrupt sleep, others, particularly light sleepers, reported it as loud and disruptive throughout the night. Pillows are a common point of contention, often described as too large or too firm, impacting sleep quality for some. The bathrooms are frequently noted as being small or tiny, and some lack an exhaust fan, leading to steam buildup. Isolated reports of dirty surfaces, including blood stains on bedding or uncleaned areas, suggest occasional lapses in housekeeping.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. Most guests highly commend the breakfast buffet, describing it as delicious, plentiful, and offering a wide variety of choices, often enjoyed with superb views. Some, however, found the breakfast to be average or noted issues like cold food. The restaurant is frequently praised for its amazing food choices and high quality, with many guests enjoying their dinner experiences and finding the meals reasonably priced. Conversely, a few guests reported the restaurant food as being overpriced, tasteless, or of poor quality. Room service is generally considered good, fast, and convenient, though some guests noted limited operating hours. The bar area is often highlighted as charming with a good selection of drinks, providing a pleasant atmosphere for unwinding. Vegetarian options are also available and appreciated by guests.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering unparalleled convenience for exploring the city. It is situated directly next to North Sydney train station, providing exceptionally easy and quick access to the city center, Circular Quay, and the airport via public transport. Guests also appreciate its proximity to bus stops and the option to walk to ferry services for scenic routes across the harbour. The area surrounding the hotel is well-equipped with supermarkets, convenience stores, cafes, and restaurants, making daily needs easily met. While onsite secure parking is available, some guests found the spaces tight and the access from the street challenging. A notable point of concern is the difficult pedestrian access to the hotel entrance, involving a steep ramp or staircase, which can be particularly unsuitable for guests with mobility issues or those carrying heavy luggage.

Staff & Service
The hotel's staff and service generally receive high praise, with many guests commending the friendly, helpful, and accommodating demeanor of the team, particularly at reception. The check-in process is often described as quick and easy, with some guests appreciating early check-in options and room upgrades. However, feedback on service is mixed in some instances. While many highlight attentive and professional interactions, a few guests reported negative experiences, including perceived rudeness, a lack of empathy regarding cancellation requests, or unhelpful responses to issues like deposit refunds. Housekeeping service also received varied comments, with some guests noting occasional oversights in room cleaning or replenishment of amenities. The hotel is also recognized for its pet-friendly service, providing thoughtful amenities like dog beds and bowls, which is highly valued by guests traveling with their companions.

Additional Information
Beyond the standard offerings, the hotel is notably pet-friendly, providing specific room types and amenities like dog beds and bowls for guests traveling with their animals, though a surcharge applies. Some guests have reported issues with the refund of security deposits, experiencing delays or difficulties in the process. While the hotel offers stunning views, some reviews suggest the property is older or slightly dated in certain areas, with mentions of worn carpets in common areas and a need for general renovation in some rooms. Guests should be aware that some rooms, particularly on lower floors, are significantly impacted by train noise due to the railway line running directly underneath the building. The hotel also offers a popular two-course dinner special at its restaurant, which many guests found to be excellent value.