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About JW Marriott Cancun Resort & Spa
Relax in Ocean-Facing Guestrooms
Enjoy private balconies with Caribbean Sea views and updated bathrooms featuring freestanding soaking tubs and rainfall showers in all 447 guestrooms.
Explore Eight On-Site Dining Options
Sample international cuisines at eight on-site restaurants, including Gustino Italian Grill and Sasi Thai, or visit the lobby bar for a menu featuring 150 margaritas.
Early Morning Pool Chair Reservation
Guests frequently reserve poolside lounge chairs before 8:00 AM, which may limit availability for late risers during peak occupancy periods.
Visit Sens-yah Mayan-Inspired Spa
Book a treatment at the 4-star Forbes-rated Sens-yah spa, which features an adults-only indoor pool, two whirlpools, and a sauna.
Swim in Multiple Outdoor Pools
Utilize the interconnected outdoor pool system, which includes an infinity-style edge and a heated indoor lap pool for year-round swimming.
Walk to Nearby Hotel Zone
Access local dining and shopping options like Fred's Fish or La Isla Mall within a short walk or a brief taxi ride from the property.
Upgrade to Club 91 Access
Purchase access to the exclusive Club 91 lounge for bundled daily meals, creative craft cocktails, and personalized concierge services on the upper floors.
Ongoing Property Renovation Work
Periodic construction and renovation work occurs in lobby and pool areas, which may cause intermittent noise or restricted access to certain facilities.
The 5-star JW Marriott Cancun Resort & Spa is located on a beachfront stretch of Cancun’s Hotel Zone. It is situated 2 miles from Cancun Center and 11 miles from Cancun International Airport. The resort features a 35,000 sq ft Mayan-inspired spa with a heated indoor lap pool, beachfront Bali daybeds, and a speakeasy bar, La 16. Guests can access on-site tennis and pickleball courts and multiple pools, including an infinity pool and an adults-only pool. The hotel has a review score of 9.1 based on over 5,000 reviews, with location and experience highlighted positively by guests.
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Reviews
Excellent
based on 6,934 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 900+ reviews
This hotel is a tranquil beachfront retreat ideal for couples, families, and luxury travelers seeking relaxation and excellent service. Its outstanding location in the heart of the Cancun Hotel Zone provides direct access to a beautiful beach and convenient proximity to local attractions. The property boasts multiple swimming pools, including an adult-only option, and a well-equipped gym, catering to both leisure and active guests. Guests consistently praise the exceptional staff and service and the diverse, high-quality culinary offerings, especially the extensive breakfast buffet and Gustino Italian Grill. For the best experience, consider a room with stunning ocean views from a private balcony.
Rated above average for Cancun
Guest reviews
Excellent72%
Very good12%
Good3%
Fair6%
Poor7%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Arcade/Video games
- Entrance hall/lobby
For children
- Crib
- Childcare
- Kids stay for free
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Bike Rental
- Fitness
- Surfing
- Indoor tennis court
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
- LGBTQ+ friendly
Accessibility
- Accessible travel path
- Accessible bathroom
Location
Highlight
Distance from JW Marriott Cancun Resort & Spa
Cancun Underwater Museum:7.9 km
Cancun:10.8 km
Cancun International Airport:11.9 km
Explore nearby attractions
Property info
Km 14.5, Blvd. Kukulcan LT 40-A, 77500, Cancun, MexicoFrequently Asked Questions about JW Marriott Cancun Resort & Spa
Is there a pool area at JW Marriott Cancun Resort & Spa?
Yes, JW Marriott Cancun Resort & Spa offers 2 pool areas.
Are pets allowed at JW Marriott Cancun Resort & Spa?
No, JW Marriott Cancun Resort & Spa doesn’t allow pets.
Is parking available at JW Marriott Cancun Resort & Spa?
Yes, JW Marriott Cancun Resort & Spa provides Parking for guests.
What time is check-in and check-out at JW Marriott Cancun Resort & Spa?
Check-in at JW Marriott Cancun Resort & Spa is available from: . Check-out time is by .
Where is JW Marriott Cancun Resort & Spa located?
JW Marriott Cancun Resort & Spa is located in Km 14.5, Blvd. Kukulcan LT 40-A, 77500, Cancun, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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