Macleay Hotel

This hotel is highly regarded for its stunning harbor views, often encompassing the iconic Opera House and Harbour Bridge, and its prime location in the charming Potts Point neighborhood. Guests frequently highlight the convenience of well-equipped kitchenettes within the rooms and the exceptional service provided by the friendly and helpful staff. The comfortable beds also contribute to a pleasant stay. The hotel is an excellent fit for sightseers and couples seeking picturesque views and easy access to attractions, while families and solo travelers appreciate the practical amenities and safe, village-like atmosphere. To maximize your experience, consider requesting a room on a higher floor for the best vistas and take full advantage of the in-room kitchen facilities, complemented by the supermarket conveniently located across the street.

Facilities & Amenities
Guests frequently commend the inclusion of well-equipped kitchenettes in the rooms, featuring microwaves, electric hobs, and refrigerators, which are highly convenient for preparing simple meals. The hotel also provides coin-operated washers and dryers on each floor, a much-appreciated amenity for longer stays. A small but pleasant pool offers a refreshing escape, often with scenic views. While some rooms may appear a bit dated, they generally offer free Wi-Fi and some are equipped with portable heaters for comfort during cooler months. Guests also have access to an off-site gym, which is a welcome bonus. However, some guests noted the absence of streaming channels in rooms and occasional issues with power outlet placement.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness and the comfortable beds that ensure a restful night's sleep. Many guests appreciate the renovated bathrooms which often feature good water pressure. A notable feature is the ability to open the windows that open fully, allowing fresh air and natural sounds like birdsong into the room, a refreshing alternative to air conditioning. While some rooms are described as spacious, others are noted as being quite small, particularly for families. Some guests have mentioned dated decor and occasional unpleasant odors in certain rooms. Noise levels can be an issue due to thin walls, with sounds from neighboring rooms, the laundry, street, or elevator impacting tranquility for some.

Dining & Food Quality
While the hotel does not feature an in-house restaurant, guests find the proximity of a supermarket directly across the road to be incredibly convenient for self-catering, especially with the in-room kitchenettes. The surrounding Potts Point neighborhood is lauded for its abundance of cafes and restaurants, offering a wide variety of dining options within easy walking distance. Some guests have positively mentioned specific breakfast menu items, such as hot porridge with stewed fruit, which can be pre-ordered from an external establishment. However, it's noted that breakfast is not a buffet, and some nearby dining options can be on the pricier side.

Location & Accessibility
The hotel boasts an excellent central location in the vibrant Potts Point area, placing guests within easy reach of numerous attractions. A bus stop is conveniently situated right outside the hotel, with bus route 311 providing direct access to the city center and Circular Quay. Kings Cross station is just a short walk away, offering further public transport connections. Guests frequently enjoy walking to the Botanical Gardens, Opera House, Circular Quay, and the Art Gallery of New South Wales. The neighborhood itself is praised for its charming atmosphere, numerous shops, cafes, and restaurants, including a popular Macleay Street market on Saturdays. While parking is available on-site, it is limited, can be tight, and some guests have been directed to off-site parking.

Staff & Service
The hotel's staff consistently receives high praise for being exceptionally friendly, helpful, and attentive. Guests frequently highlight their professionalism, courteous demeanor, and willingness to go above and beyond to ensure a pleasant stay. Many appreciate the quick check-in process, the possibility of early check-in, and the convenient baggage storage service. Staff members are often commended for providing detailed public transport guidance, local restaurant suggestions, and assisting with room changes when issues arise. The daily room servicing and provision of clean towels are also frequently mentioned as positive aspects of the attentive service. However, a few guests reported isolated instances of unhelpful or rude interactions, particularly concerning late check-out requests or noise complaints.

Additional Information
Guests appreciate the convenience of coin-operated laundry facilities available on every floor, making longer stays more comfortable. A unique feature highlighted by many is the ability to fully open the windows that open fully in the rooms, allowing for natural ventilation and the enjoyment of birdsong, a refreshing alternative to air conditioning. While the hotel offers on-site parking, guests should be aware that spaces are limited and can be quite tight, which may pose a challenge for larger vehicles. Some guests have noted that the hotel utilizes traditional keys rather than key cards for room access.