Pennyweight Hotel Boston, Curio Collection by Hilton

The hotel offers an exceptional stay, primarily distinguished by its unbeatable proximity to TD Garden, making it the ideal choice for sports enthusiasts and concert-goers. Guests frequently commend the hotel's modern design, overall cleanliness, and the generally friendly demeanor of the staff. While room comfort, particularly bed quality, received mixed reviews, the hotel's central location also makes it highly appealing for sightseers looking to explore downtown Boston. Couples and families can find suitable accommodations, with some rooms noted for their spaciousness. To enhance your stay, it is advisable to check the current status of hotel amenities and any ongoing construction, as these aspects have frequently impacted guest experiences.

Facilities & Amenities
Many guests noted significant construction in the lobby area, which impacted the availability of advertised facilities like the bar and restaurant. This led to a less welcoming entrance and limited common areas. Despite this, rooms generally featured a mini-fridge and some had coffee makers, though their presence was inconsistent. The elevator system was sometimes affected by the construction, leading to delays or limited access. A fitness center was mentioned by a few, but its overall availability or quality wasn't a strong theme. Guests appreciated the modern design of the rooms, but the lack of fully operational common areas was a recurring point of concern for many.

Cleanliness & Room Comfort
Guests largely found the rooms to be clean and modernly decorated, often praising the spacious bathrooms with rain showers and contemporary fixtures. However, feedback on bed comfort was mixed; while many found beds comfortable, some described them as too soft, or noted issues with flat pillows and non-fitted sheets. Noise levels were a concern for some, with reports of street noise, hallway noise, and even HVAC system sounds impacting sleep. Room amenities like coffee makers and hairdryers were inconsistently available, leading to minor inconveniences. Some bathrooms lacked a ventilation system, causing steam buildup, and issues with hot water consistency were occasionally reported, taking a long time to warm up or fluctuating during showers.

Dining & Food Quality
Feedback on dining options was significantly impacted by ongoing construction, with many guests reporting the restaurant and bar were closed or had very limited hours, contrary to what was advertised. This meant no room service was available. When open, the breakfast received mixed reviews; some found the food quality good, but others noted slow service, forgotten orders, or limited breakfast variety and poor coffee. Some guests were surprised to find that breakfast was not included or was cancelled due to renovations, despite prior expectations. The small size of the restaurant and lack of lunch service were also mentioned. Overall, the hotel's food and beverage offerings were a point of disappointment for many due to the construction-related limitations.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, particularly its unbeatable proximity to TD Garden, often described as a mere two to five-minute walk. This makes it exceptionally convenient for attending sports events and concerts. Guests also appreciate its easy walking distance to other popular areas like the North End for dining, Quincy Market, and Faneuil Hall. Public transportation is readily accessible, with the T (subway) and North Station nearby, providing convenient access to the wider city and airport. While the immediate street can appear somewhat run-down due to closed businesses, the overall area is considered safe and highly accessible. Valet parking is available on-site but is noted by many as being very expensive.

Staff & Service
The staff generally received high praise for being friendly, helpful, and accommodating. Many guests highlighted the quick check-in and check-out processes, and appreciated the staff's willingness to hold luggage before check-in or after check-out. The valet service staff were often commended for their friendliness and efficiency, though some guests experienced significant delays during peak times due to understaffing. However, feedback on the front desk staff was mixed, with some finding them less welcoming or even rude. A recurring issue was the housekeeping service, which was often not provided daily unless specifically requested in advance, leading to rooms not being tidied or towels replenished for multi-night stays.

Additional Information
A significant point of feedback revolved around the extensive lobby construction, which was often not disclosed prior to booking, leading to disappointment regarding the hotel's appearance and limited common areas. Some guests reported issues with the key card system being down, requiring staff assistance for room access. There were also mentions of a mandatory daily hotel fee or a $50 credit charged to the room, which some guests found confusing or felt was not adequately explained. The hotel has a pet-friendly policy, though finding suitable outdoor areas nearby can be challenging. Guests should be aware that room service is generally not available, and housekeeping must be requested in advance for daily service.