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from₱8,348
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Krystal Cancun
Krystal Cancun
Krystal Cancun
Krystal Cancun
Krystal Cancun

About Krystal Cancun

  • Oceanfront Altitude Tower suites

    Experience elevated stays in the Altitude Tower with breathtaking ocean views, exclusive lounge access, and a dedicated infinity pool.

  • Multiple pools for all ages

    Choose from adults-only and kid-friendly pool options, catering to diverse preferences for relaxation and recreation.

  • Comprehensive spa and wellness offerings

    Indulge in a full range of relaxation services including massage, hot tub, salon, steam room, spa, and sauna.

  • Vibrant entertainment team activities

    Engage in a variety of fun activities and shows led by an energetic entertainment team, ensuring memorable moments for all guests.

  • Steps from Cancun's nightlife

    Walk to popular clubs like Coco Bongo and other entertainment venues, offering a vibrant nightlife experience right outside the hotel.

  • Diverse culinary experiences

    Explore six dining options and five bars, offering a wide array of flavors and beverages without the need for reservations.

  • Rooms with private balconies

    Select accommodations feature unique design elements such as a private balcony or terrace, providing personal outdoor space.

  • CleanComplete Verification™ protocols

    Benefit from enhanced health and safety standards with the resort's 360-degree quality, safety, and hygiene system.

Krystal Cancun is a 4-star hotel with a prime beachfront location, offering Altitude Tower suites with ocean views and exclusive lounge access. It features multiple pools, including adults-only and kid-friendly options, and is steps from Cancun's nightlife, including Coco Bongo. Guests can access a comprehensive spa with massage, hot tub, and sauna, and choose from six dining options and five bars. The hotel has a review score of 8.2 based on over 37,000 reviews, with location, atmosphere, and service highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Standard Room, 1 King Bed, City View

    • 1 1 King Bed
    • Sleeps 2
    • 344 sq ft
    • A/C

  • Krystal Club with Balcony Ocean View, Two Double Beds

    • 1 2 Double Beds
    • Sleeps 4
    • 366 sq ft
    • A/C

  • Luxury Double Room, 2 Double Beds, Balcony, Ocean View

    • 1 2 Double Beds
    • Sleeps 4
    • 344 sq ft
    • A/C

  • Krystal Club with Balcony Ocean View, King Bed

    • 1 1 King Bed
    • Sleeps 2
    • 366 sq ft
    • A/C

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    Based on lowest prices on trivago from the last 30 days
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    Reviews

    8.2
    Very good
    based on 38,772 ratings from top 
    sites

    Review summary

    Summarized by AI from 1,000+ reviews · Last updated: 30 Jul 2026

    This hotel is a vibrant beachfront retreat ideal for families, couples, and sightseers seeking both relaxation and entertainment. Its excellent location directly on one of Cancún's most beautiful beaches provides stunning ocean views and convenient access to lively nightlife and shopping. The property boasts impressive swimming pools and highly praised specialty restaurants, particularly the Japanese and Italian options, which offer delicious dishes and engaging chef shows. Guests consistently highlight the attentive, friendly, and exceptionally helpful staff who go above and beyond to ensure satisfaction. For a truly enhanced experience, consider booking a room on a higher floor for the best views.

    Rated above average for Cancun

    Guest reviews

    Excellent40%
    Very good20%
    Good16%
    Fair10%
    Poor14%

    Top amenities

    • WiFi in lobby
    • WiFi in rooms
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    All amenities

    Wellness

    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Solarium
    6. Hot tub
    7. Body scrub
    8. Body wrap

    Property amenities

    1. Business center
    2. Café
    3. Nightclub
    4. Entrance hall/lobby
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Bar
    11. Pool bar
    12. Outdoor pool

    For children

    1. Childcare
    2. Playground
    3. Kids' club
    4. Kid meals

    Room amenities

    1. Bathtub
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Telephone

    Sports facilities

    1. Golf course
    2. Fitness
    3. Surfing
    4. Diving
    5. Yoga
    6. Fishing
    7. Snorkeling
    8. Water park
    9. Water sport facilities

    Hotel theme/type

    1. Convention hotel

    Location

    Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico

    Distance from Krystal Cancun

    Museo Maya De Cancún:7.5 km

    MUSA Cancun Underwater Museum of Art:7.7 km

    Temple of Ixchel:8.3 km

    Snorkelling:8.4 km

    Cancun:9.3 km

    Estadio Olímpico Andrés Quintana Roo:9.8 km

    Cancun 86:10.3 km

    La Parcela:12.2 km

    Cancun Underwater Museum:12.3 km

    El Domo:12.3 km

    Cancun International Airport:16.9 km

    Estación Cancún:17.5 km

    Explore nearby attractions

    Property info

    Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico

    Frequently Asked Questions about Krystal Cancun

    • Is there a pool area at Krystal Cancun?

      Yes, Krystal Cancun offers 2 pool areas.

    • Are pets allowed at Krystal Cancun?

      No, Krystal Cancun doesn’t allow pets.

    • Is parking available at Krystal Cancun?

      Yes, Krystal Cancun provides Parking for guests.

    • What time is check-in and check-out at Krystal Cancun?

      Check-in at Krystal Cancun is available from: . Check-out time is by .

    • Where is Krystal Cancun located?

      Krystal Cancun is located in Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico.

    The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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