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About River Terrace Resort & Convention Center
Private balconies with river views
Relax on your private balcony featuring views of the Little Pigeon River and surrounding mountains.
Central downtown Gatlinburg location
Walk to Ripley’s Aquarium of the Smokies and main street attractions in under five minutes.
Timeshare sales solicitation onsite
Guests may encounter sales staff soliciting attendance at timeshare presentations during the check-in or parking pass process.
In-room kitchenette and fireplace
Utilize the provided microwave, mini-refrigerator, and gas fireplace available in select guest rooms.
Responsive and helpful front desk
Contact the 24-hour front desk staff for assistance with room needs, local recommendations, and check-in support.
Dated room decor and furnishings
Guest rooms feature older decor, worn furniture, and occasional maintenance issues such as sticky doors or slow drains.
Thin walls and steep terrain
Sound insulation between rooms is limited, and the property layout includes steep hills and buildings without elevator access.
The 4-star River Terrace Resort & Convention Center is located in downtown Gatlinburg. It offers riverside rooms with scenic views and loft accommodations featuring a fireplace and kitchenette. Guests have access to the Wild Bear Falls water park via a trolley ride and can use two seasonal outdoor swimming pools. The resort is pet-friendly, welcoming up to two dogs per room, and includes Drafts Sports Grill on-site. The hotel has a review score of 6.5 based on over 5,000 reviews, with atmosphere, location, and public transit highlighted positively by guests.
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- Pool
- Parking
- Pets
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Reviews
based on 7,183 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
A central, pet-friendly base for sightseers in the city.
This property serves as a convenient home for sightseers who value being in the heart of the action. An unbeatable location near local attractions pairs with a swimming pool that acts as a refreshing focal point for the property. The front desk team is a standout asset, consistently earning praise for their professional and accommodating demeanor; guests looking for a quieter experience may want to request a room away from the main thoroughfares to mitigate potential noise from the dated interior environment.
Some guests mentioned: tight parking, unreliable Wi-Fi, limited breakfast.
Rated above average for Gatlinburg
Guest reviews
Excellent37%
Very good16%
Good17%
Fair14%
Poor16%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Parking
- Pets
- A/C
All amenities
Property amenities
- Entrance hall/lobby
- Express check-in/check-out
- Parking
- Terrace
Wellness
- Hot tub
Room amenities
- Shower
- Ironing board
- Openable windows
- Television
Sports facilities
- Fitness
- Skiing
- Hiking trail
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
Accessibility
- Accessible parking
Location
240 River Rd, Gatlinburg, 37738, USA
Distance from River Terrace Resort & Convention Center
Gatlinburg:0.6 km
Gatlinburg Convention Center:0.7 km
Moonshine Mountain Coaster:0.8 km
The Salt and Pepper Shaker Museum;The Salt & Pepper Shaker Museum:1.1 km
Bears:4 km
Dollywood Express Train Station:8.9 km
Tennessee Tornado:8.9 km
Chasing Rainbows Museum:9.2 km
Celebrity Theater:9.2 km
Hollywood Wax Museum:12.6 km
The Titanic Museum:13.2 km
Charlotte-Douglas International Airport:239.3 km
Explore nearby attractions
Property info
240 River Rd, Gatlinburg, 37738, USAFrequently Asked Questions about River Terrace Resort & Convention Center
Is there a pool area at River Terrace Resort & Convention Center?
Yes, River Terrace Resort & Convention Center offers 2 pool areas.
Are pets allowed at River Terrace Resort & Convention Center?
Yes, River Terrace Resort & Convention Center has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at River Terrace Resort & Convention Center?
Yes, River Terrace Resort & Convention Center provides Parking, Accessible parking for guests.
What time is check-in and check-out at River Terrace Resort & Convention Center?
Check-in at River Terrace Resort & Convention Center is available from: . Check-out time is by .
Where is River Terrace Resort & Convention Center located?
River Terrace Resort & Convention Center is located in 240 River Rd, 37738, Gatlinburg, USA.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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