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Serviced apartment Sonder Santa Ana (Madrid, Spain)

Serviced apartment Sonder Santa Ana (Madrid, Spain)

About Sonder Santa Ana

The family-friendly Sonder Santa Ana features 36 rooms with modern amenities, and is located near the famous Puerta del Sol, in the heart of the city’s historic district. The family-friendly Sonder Santa Ana features 36 rooms with modern amenities, and is located near the famous Puerta del Sol, in the heart of the city’s historic district. Sonder Santa Ana has a lift, free Wi-Fi in public areas and access to a public telephone in the lobby. Parking is available nearby, and the front desk provides an airport shuttle and tour assistance. Laundry services are available on request. The rooms are designed for self catering, and there are several restaurants, bars and coffee shops nearby. The El Prado and Reina Sofia museums are easily reachable.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1199  reviews from:
  • Agoda(9.0/10),
  • Hotels.com(9.0/10)
  • LocationExcellent  (8.9 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceVery good  (8.1 / 10)
  • CleanlinessVery good  (8.2 / 10)
  • Value for moneyGood  (7.8 / 10)

Positive Reviews


Ideal location

Many guests mention that the nearby barrio of Las Letras features an artistic atmosphere with singing contests and flocks of young tourists enjoying jazz performances. Others add that Gran Vía, also close by, offers upscale shops, ornate streets and entertaining casinos, and love the sight of vibrant crowds and bustling activity in nearby Plaza Mayor, the city's main square.


Modern and spacious kitchens

Several guests say that the kitchens provide ample space to prepare a proper meal, and appreciate the wide countertops, bright lighting and modern appliances. Others add that the adjacent dining areas have plenty of seating, the cabinets have lots of storage space, and the power outlets are compatible with a wide range of plugs.


Family-friendly property

Many guests mention that extra beds and cots are available on request, and appreciate that the furniture and room layouts are child-friendly. Others add that the seating area is spacious, and appreciate that the beds are comfortable, the bathtubs are large, and there are plenty of fresh towels.

Negative Reviews


Unfriendly and inefficient staff

Some guests comment that the check-in process is cumbersome, and the front desk staff is rude, unattentive and lacks basic training in customer service. Others add that some staff members are not fluent in English, the manager is unaccommodating with requests for room change, and the laundry staff does not provide urgent service.


Noisy atmosphere

A handful of guests say that there is a lot of noise from the nearby streets during the weekends, and note that the lobby and hallways are also crowded and noisy. Others add that the room walls are thin, and dislike that the sound of children crying in the adjoining rooms is audible.


Intermittent connectivity

Some guests note that mobile phone reception is patchy in the lift and on the ground floor.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Non-smoking rooms
  5. Computer with Internet
  6. WiFi in public areas
  7. Washing machine
  8. Free WiFi in public areas
  9. Free WiFi
  10. Breakfast
  11. Regular disinfection
  12. Hand sanitizer provided
For children
  1. Cot
Room amenities
  1. Openable windows
  2. Television
  3. Electric kettle
  4. Air conditioning
  5. Satellite TV
  6. Sitting area
  7. Cable TV
  8. WiFi
  9. Microwave
  10. Free WiFi (rooms)
  11. Closet
Theme / Type
  1. Boutique hotel

Arrival / Departure

  1. Check in: 12:00
  2. Check out: 12:00


Príncipe, 11 , 28012 , Madrid , Spain
Telephone: +34 914294470 | 

Frequently Asked Questions about Sonder Santa Ana

  • Is there a pool area at Sonder Santa Ana?

    No, Sonder Santa Ana doesn’t offer pool areas.

  • Are pets allowed at Sonder Santa Ana?

    No, Sonder Santa Ana doesn’t allow pets.

  • Is parking available at Sonder Santa Ana?

    No, Sonder Santa Ana doesn’t provide parking.

  • What time is check-in and check-out at Sonder Santa Ana?

    Check-in at Sonder Santa Ana is available from: . Check-out time is by .

  • Where is Sonder Santa Ana located?

    Sonder Santa Ana is located in Príncipe, 11, 28012, Madrid, Spain.