The Heritage Hotel Manila (Pasay, Philippines)

Traveling to and from Ninoy Aquino International Airport (NAIA) wouldn't be a hassle if you stay at this hotel. The airport is just four kilometers away, which is accessible through an expressway. Furthermore, shuttle service can be availed with an added fee.

The Heritage Hotel Manila provides a free hot and cold buffet breakfast. There's a wide selection of foods to choose from, and you will certainly leave the dining area satisfied. In addition, service in the lounge and restaurant are fast and efficient as well, so the general dining experience is certainly not disappointing.

Manila is known for its heavy traffic, so this hotel is the premier choice for those who don't want to be stuck with it. Moreover, taxi and other vehicles for public transport are frequent in the area.

Upon checking in, you have to wait in a long line and you'll notice that the staff members have no sense of urgency. Some guests have reported that the desk staff always fail to record them as 'returning guests', thereby making them fill up long registration forms again.

Some toilets and bathtubs have black stains, and some curtains have dried molds. In addition, some shower fixtures were dirty and falling apart as well. If this issue bothers you, ask the management for a room replacement where you can be comfortable.

The hotel does not provide free Wi-Fi connection, which some find as surprising and disappointing. Moreover, some guests who paid for Internet complained how the connection is slow and unreliable. You can always ask the IT staff and technicians to solve any issues regarding Wi-Fi and Internet connection.