The Lenox Hotel (Boston, USA)

Many guests who stayed at The Lenox were blown away by the service they received from staff members. They advised that everyone, from the front desk to the valet were pleasant and kind. Also, they stated that the bellhop as well as the concierge employees

Visitors were impressed by the way the hotel looked. They advised that their room, as well as the hotel were beautifully decorated. The hotel has an elegant look.

Many travellers were delighted with the cuisine served at City Table Restaurant. They praised the food in regards to the quality and the taste.

Some guests complained about the speed of the lifts. They advised that it took too long to come to the floor. This does seem to be a problem in the bigger hotels.

There were some visitors to The Lenox that were not happy about the air conditioning. They advised that the noise that the air conditioner was very noisy, which annoyed them to some extent.

Although some guests were happy with the size of their rooms, others were not. They were displeased that the rooms were so small. Also, they were unhappy about the size of the bathrooms, stating that they were tiny.