Positive Reviews
positive:
Great location close to Prudential Center.
Past guests are quick to praise the location of The Midtown Hotel, which is said to offer easy access to many of Boston's attractions. The hotel is a short walk from the Prudential Center shopping mall, Northeastern University, Hynes Convention Center, Symphony Hall, and more. Baseball fans report the hotel is one mile from historic Fenway Park, home of the Boston Red Sox.
positive:
Close to subway stations.
In addition to providing easy walking access to many sights, The Midtown Hotel is also less than five minutes from three subway stations. Prudential Station, Symphony, and Massachusetts Avenue offer access to the T's green and orange lines, in turn providing passage to the historic sights of downtown Boston.
positive:
Staff is helpful and accommodating.
Guests report that the hotel staff is friendly, helpful, and accommodating. The hotel concierge service is often singled out for providing exceptional service.
Negative Reviews
negative:
Older hotel is a little rundown in areas.
While many guests enjoy their stay at The Midtown Hotel, some report that the older property is a little rundown in areas. Dirty and stained carpets, worn furnishings, and faulty air conditioning units are common concerns.
negative:
Guestroom walls are very thin.
Being an older property, soundproofing can be an issue at the hotel. Guests report that thin walls allow for noises to permeate between rooms. This can be especially problematic for light sleepers.
negative:
Wi-Fi proves problematic for some.
A number of guests staying at the hotel report that the complimentary Wi-Fi service is lacking in quality. A number of guests report not being able to access the internet at all, while those that can connect describe the Wi-Fi service as painstakingly slow.