Positive Reviews
positive:
Hotel's rock & roll theme proves popular.
The Verb Hotel adopts a rock & roll theme that harks back to the fifties, a detail that proves popular with many guests. Musical memorabilia adorns many a wall, while a record player in the lobby plays vinyl from across the decades.
positive:
Just seconds from Fenway Park.
The hotel is less than a three-minute walk from historic Fenway Park, home of the Boston Red Sox baseball club. As such, the hotel is a popular choice with baseball fans arriving in the city. Additionally, the hotel is also conveniently located for those travellers taking in a gig on Lansdowne Street and those visiting Northeastern and Boston universities.
positive:
Clean property with helpful staff.
Reports suggest that the hotel is clean, tidy, and well-maintained throughout. Meanwhile, guests also report that hotel employees are friendly and helpful.
Negative Reviews
negative:
Party atmosphere can be a bit much for some.
The Verb Hotel has a reputation for being something of a party hotel, particularly on the weekend. A number of guests report that the party sometimes goes on to the early hours of the morning, which can make getting a good night's sleep that much more difficult.
negative:
Housekeeping is not always spot on.
According to reports, the hotel's housekeeping team doesn't always provide a first class service. A number of guests report rooms not being refreshed each day of their stay, while others have found stains and leftovers from past guests.
negative:
Some find valet parking to be irksome.
While the hotel does include parking spaces for its guests, parking is on a valet-only basis, a detail that does not prove popular with all guests. According to reports, the cost of parking is on the steep side, while a number of guests comment that vehicle retrieval is not always as quick as perhaps it should be.