Aristo Hotel @ Putatan

Lot 15, 1st Floor, Putatan Central Plaza, Mile 6, Jalan PutatanKota Kinabalu88200Malaysia
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About Aristo Hotel @ Putatan

The Aristo Hotel @ Putatan offers accessible accommodation just off the A2 highway and has parking available for guests. The property has varying occupancy accommodation including family-sized rooms.

Each of the rooms is air-conditioned and features satellite TV and complimentary bottled water. Private bathrooms include a shower and free toiletries. Daily housekeeping is available.

Reception staff are available twenty-four hours a day and can assist with laundry services and free Wi-Fi in the lobby area. Spa and massages facilities are also available and there are designated smoking areas outside.

There are no dining facilities on-site however there are multiple restaurants and shops within a one minute walk of the property.

Kota Kinabalu International Airport is just five kilometres north of the Aristo Hotel @ Putatan. Water World Theme Park is less than four kilometres from the hotel, whilst City Mall and Puh Toh Si Chinese Temple are both around a 30-minute drive away.

Contact

Lot 15, 1st Floor, Putatan Central Plaza, Mile 6, Jalan Putatan, Kota Kinabalu, 88200, Malaysia
Telephone: +60(88)773838 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Free WiFi in lobby
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Free WiFi in rooms
  • Hairdryer
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Accessible location

This property is described as good in terms of location as guests appreciate its accessibility from the highway. Kota Kinabalu International Airport is within a short drive of the hotel and this is also felt to be convenient for guests.

Free Wi-Fi in lobby

Complimentary Wi-Fi is available to guests in the lobby area of this property and there are a variety of sofas for guests to utilise in this area. Reviews appreciate having the option of Wi-Fi on-site and enjoy that it is not an extra cost as can often be the case in hotels.

On-site parking

Parking is available on-site at this hotel and many reviews mention this as a positive aspect of the property. Being able to park closely to the hotel is felt to be extra convenient as guests do not worry about having to find a parking space when arriving or returning.

Negative Reviews

Dirty rooms and bathrooms

The cleanliness levels of this hotel are rated poorly across dozens of reviews. Guests repeatedly report the rooms and bathrooms to be unclean and feel that this is an absolute negative for the property. There are reports of stained bedding and marks on furniture and bathroom fittings.

Poor customer service

Dozens of reviews suggest that the customer service at the hotel is poor, with guests describing the staff as inattentive. The overall rating for staff levels is significantly lower than most other aspects of the property.

Bad smelling rooms

There are an array of reviews which report bad smells in the rooms of this hotel. Guests find this to be unappealing and feel that the rooms are less comfortable and inviting as a result.

Rating Overview

Rating trivago Rating Index based on 40 reviews across the web
6.7 /10
  • Other Sources
    8.0 /10
6.7 out of 10 based on 40 reviews