Holiday Inn Lancaster

Waterside Park,Caton RoadLancasterLA1 3RAUnited Kingdom
Bed & Breakfast
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About Holiday Inn Lancaster

Holiday Inn Lancaster, located in the scenic Lake District area, features several restaurants and cafes and a health club and spa.

Guest rooms feature coffee and tea facilities, turndown service, hair dryer, television with satellite channels, pay movies and climate control.

The hotel’s health club features a sauna and offers a wide range of relaxing treatments. Wi-Fi is available at an extra cost.

Trader’s Restaurant offers a variety of snacks and meals. Dinner is from an a la carte menu and a buffet breakfast is served each morning. The cosy bar has a large drink selection including Starbuck’s coffee and patrons have access to a widescreen TV.

Holiday Inn Lancaster is thirty minutes away from Lake Windermere and many attractions are located nearby including Morecambe Bay, The World of Beatrix Potter Theme Park, The Lakes Aquarium, Grand Theatre, Lancaster Maritime Museum and St. John’s Historic Church.

Contact

Waterside Park,Caton Road, Lancaster, LA1 3RA, United Kingdom
Telephone: +44 871 942 9047 | Fax: +44 1524841265 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Great Hotel with Great Amenities and Services

Holiday Inn Lancaster is a very clean and centrally-located hotel with many services and leisure facilities. The restaurant offers a wide variety of tasty options and the service is quick. The pool is amazing and the spa offers more than what you would expect at a budget hotel.

Staff Members are Friendly and Accommodating

The staff members at this hotel are always friendly when dealing with guests and think nothing of doing the little extra things that go a long way in making guests feel at home. All staff provides fast and efficient service in all aspects of the hotel including the front desk and the restaurant.

Guest Rooms are Clean and Comfortable

Guest rooms are clean, well-equipped and fully furnished with very comfortable beds and lots of space to move about.

Negative Reviews

Hard to Get a Good Sleep with all the Noise

Some guests have reported that there is a lot of noise coming from drunken guests roaming the hallways and a loud disco downstairs. When front desk is notified of the noise, they don’t show any concern and the noise continues through the night.

Rooms are not Cleaned Well

There have been reports from guests who were checked into rooms that were not cleaned. Also reported was stained furnishings, dirty glasses and mugs and the smell of stale cigarette smoke despite the fact that the rooms are supposed to be smoke-free.

Staff is not accommodating when Issues Arise

The staff at the Holiday Inn Lancaster do not seem to be equipped to handle surprise issues. When these issues arise, they either pass them off to other staff members or say they will get to it and never do. Guests have reported incidences of rooms not being ready upon arrival resulting in long waits to get to their room and mix-ups with bookings.

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Rating Overview

Rating trivago Rating Index based on 1216 reviews across the web
7.6 /10
  • SuperBreak
    8.0 /10
  • ebookers.com
    7.2 /10
  • Other Sources
    7.3 /10
7.6 out of 10 based on 1216 reviews