Hotel Sterling

San Bernardo, 29-31Madrid28015Spain
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About Hotel Sterling

The Hotel Sterling hotel is a three star property in the centre of Madrid just off the Gran Via and located close to the Santo Domingo metro station. The comfortably furnished rooms are air conditioned and done up in warm, attractive tones.

The 69 guestrooms have en suite bathrooms with bidet and hair dryers. TV, minibar, free Wi-Fi Internet, free safe, phone and wooden flooring are some other features of the rooms. Triple rooms are available. Disabled accessible rooms and rooms with balconies are present.

The Hotel Sterling is a gay friendly hotel. Multilingual staff, ample parking close by and babysitting services are available. Pets are allowed. An airport shuttle is offered.

The hotel has a breakfast area where breakfast is served in the morning.

Plaza Mayor and the Plaza de Espana, the Puerta del Sol and the Royal Palace are some attractions within a one mile radius of the hotel.


San Bernardo, 29-31, Madrid, 28015, Spain
Telephone: +34(91)5420400 | Fax: +34(91)5592825 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Concierge
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Terrific location

The Sterling hotel is located down the street from the Gran Via making it ideal for guests to get around to all the local attractions easily and quickly. Guests said that the location of the hotel made it possible for them to get to most of the spots by walking there. The hotel is close to the metro station and its location is great for shopping as well, thought guests.

Comfortable hotel

The rooms at the Sterling hotel are a fair size, and are very comfortably furnished with good quality linen and modern amenities in the rooms. Rooms are clean and regularly serviced, and beds are very comfortable said guests who enjoyed relaxing stays here.

Friendly and helpful staff

The quality of service gets overall favourable reviews. The staff at the front desk came in for some appreciative mentions in particular.

Negative Reviews

Some niggles about the rooms

One guest said that their window opened into a vent so there wasn't much natural light in the room. Another guest said that the triple bedroom was too crowded. One guest also felt that the curtains did not shut properly and this was a nuisance. Another thought that the room they were assigned had a smell that could be mould.

Poor breakfast

Some guests described the breakfast as good but others thought that it was barely adequate to poor and not as fresh as it should be.

Wi-Fi issues

The Wi-Fi signal in the rooms was also rather hit and miss said several guests with one or two saying that it was practically unusable.

Rating Overview

Rating trivago Rating Index based on 1770 reviews across the web
7.9 /10
  • Other Sources
    8.0 /10
7.9 out of 10 based on 1770 reviews