City Garden Grand Hotel

8008 makati avenue corner kalayaan avenueMakati1200Philippines
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About City Garden Grand Hotel

Occupying a modern high-rise in the Makati neighbourhood of Manila, Hotel City Garden Grand is an upscale hotel that caters for business and leisure travellers. Highlights include a spa and a rooftop terrace boasting excellent city views plus a swish outdoor swimming pool.

Sleek rooms with hardwood flooring, floor-to-ceiling windows and a choice of pillows contain en-suite bathrooms with rainfall showers and bathtubs. Further amenities include air conditioning, flat-screen cable TVs, mini fridges, safes and plush bedding. Spacious suites are available.

Besides lifts, event space and a gym, facilities comprise a 24-hour reception, free valet parking and complimentary Wi-Fi access.

All-day buffet dining and breakfasts are served at Spice Café, while Firefly Roofdeck Bar on the 32nd floor offers all-weather al fresco dining plus cocktails, wines and beers. Room service is offered.

The Century City Mall is less than five minutes’ walk from Hotel City Garden Grand. Historic San Agustin Church, a World Heritage Site inside the fascinating Intramuros district, is roughly six miles away.

Contact

8008 makati avenue corner kalayaan avenue, Makati, 1200, Philippines
Telephone: +63 28353535 | Fax: +63 28353535 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Up on the roof

The rooftop facilities at this Manila hotel win praise from guests in their reviews. Not only do they admire the fantastic city views from the rooftop bar and dining area, but also love taking a dip in the adjacent outdoor swimming pool. Moreover, diners speak highly of the food and service at the al fresco eatery on the 32nd floor.

Clean and spacious rooms win praise

According to numerous guests, the rooms here are well-appointed, clean and spacious with comfy beds. Indeed, the cleanliness of the rooms and attached bathrooms prompts guests to comment that the housekeeping team do a good job of making the rooms spick and span.

Convenient central location

The location of this hotel in central Manila appeals to travellers for it puts them close to a major shopping mall plus numerous dining and nightlife options.

Negative Reviews

Management occasionally mishandles complaints

Even though guests often note that members of staff are generally helpful and friendly, there are claims that the management could do a better job in handling complaints on the occasions that they arise. For example, bill errors are not always dealt with in the most professional way, according to reviewers.

Lift capacity issues

Although this high-rise building is served by several lifts, guests note that they sometimes struggle to cope with demand during the busiest times of day. Reviewers suggest that an extra lift or two might be needed to alleviate the tendency for the system to become overwhelmed.

Rating Overview

Rating trivago Rating Index based on 1849 reviews across the web
8.5 /10
  • ebookers.com
    8.2 /10
  • Other Sources
    7.9 /10
8.5 out of 10 based on 1849 reviews