Hilton Mystic

20 Coogan BoulevardMystic06355USA
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About Hilton Mystic

Opposite the popular Mystic Aquarium and Institute for Exploration, the Hilton Mystic offers stylish, smoke-free accommodations and free parking.

Standard amenities include either one king or two double beds, a flat-screen cable television with premium channels, and complimentary WI-Fi with remote printing to the business center. The mini suites also feature luxurious bathrooms with whirlpool tubs and heated towel racks. All of the guest rooms were fully updated in 2015.

The Hilton Mystic offers an indoor pool, fitness center, and 24-hour convenience store.

Open for breakfast and dinner, The Irons features local seafood, creative takes on American classics, and a rotating selection of craft beers.

The Olde Mystick Village is also across the street from the hotel, and the Seaport Museum is within a mile.  Guests who are feeling lucky can head to Foxwoods Casino, 12 miles away, or the Mohegan Sun, 20 miles away.

Contact

20 Coogan Boulevard, Mystic, 06355, USA
Telephone: +1(860)5720731 | Fax: +1(860)5720328 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Casino
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

A prime location..

Guests love being right across the street from the Mystic Aquarium and Olde Mystick Village. The Seaport Museum is within a healthy one-mile walk, though a complimentary shuttle is also available. Drivers often note that the hotel is right off I-95, and offers plenty of free parking. Watch Hill, East Beach, the carousel, and two high end casinos are within a short drive.

Lots of love for the new look..

The Hilton Mystic underwent a major interior renovation in 2015. The lobby, guest rooms, and the restaurant all received a brand-new, contemporary look, and recent reviews are very positive. Guests generally describe the rooms as very clean, modern, and spacious, with comfortable beds.

Friendly, helpful staff..

The front desk staff have received many rave reviews for their friendly, informative, and professional customer service, with guests often noting that they are pleased to recommend restaurants, accommodate special requests, and go "above and beyond" to resolve any issues guests may have. Compliments also go to the chef at the newly opened restaurant, The Irons.

Negative Reviews

No such thing as a free breakfast..

Though the breakfast buffet has received positive reviews, more than a few guests have found it "pricey" and note there is a Starbucks just across the street.

Not the best fit for the fit..

Some guests wish for a wider variety and greater number of machines in the fitness room. A few others have found some of the machines in need of maintenance or cleaning. Though the pool area is inviting with lots of windows, a few guests have felt the water may need more frequent attention during busy periods.

Nobody's perfect..

Though the staff have received many positive reviews, a few guests have received a disappointingly ineffective response to their maintenance or housekeeping issues.

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Rating Overview

Rating trivago Rating Index based on 1691 reviews across the web
8 /10
  • ebookers.com
    10 /10
  • Other Sources
    7.7 /10
8 out of 10 based on 1691 reviews