Hilton New Orleans Riverside

Two Poydras StreetNew Orleans70130USA
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About Hilton New Orleans Riverside

The Hilton New Orleans Riverside is located in the heart of the city opposite Harrah's Casino, a stone's throw from the famous French Quarter.

Elegantly styled rooms include a flat screen TV with on-demand entertainment, work desks and access to Wi-Fi.  Upgrade to the executive floor for an included breakfast and complimentary Wi-Fi.

Keep up your fitness regime at the on-site 24-hour gym or keep in contact with the office at the business center.  The hotel also features two outdoor pools.

Le Croissant serves breakfast onsite, or for a faster pace pick up a coffee at the River Blends Cafe.  After work or play unwind at the Spirits bar or take in dinner at Drago's Seafood Restaurant which is also popular with locals.

With Canal Street shops four blocks from the hotel and Jackson square an easy four block walk, the location offers plenty of choice for the inquisitive traveler.

Contact

Two Poydras Street, New Orleans, 70130, USA
Telephone: +1(504)5610500 | Fax: +1(504)5843989 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Organised activities for kids

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great Location

The hotel is located on the banks of the Mississippi River and a number of previous guests to the hotel mentioned the fantastic views across the river, especially at night. The hotel is also attached to an outlet Mall for shoppers and travelers left a hot tip in reviews that you can walk through the mall to the cruise terminal.

Great City Transport Links

A number of previous guests to the hotel mentioned the convenience of having the street car stop right outside the hotel which facilitated their easy access in and around New Orleans' famous attractions.

Clean and Comfy Rooms

A number of guests to the hotel made special mention in their reviews about the cleanliness of the rooms on their check-in, commenting that it was indeed a lovely surprise to find such a spotless room on the arrival.

Negative Reviews

No Help with Bags

Some guests commented that they had similar experiences on arrival and departure at the hotel, were they were not provided with help with their bags. It seems that the bell hop staff will only help if not busy with something else which caused several delays for people who need help, for accessibility reasons to move their belongings.

Reservations Not Honored

On arrival some guests were particularly frustrated that their room requests were not honored by the hotel or that their reservations were not available due to over booking or double booking by the hotel. Some guests had these experiences despite confirming reservations well in advance of their arrival.

Disappointment at Additional Amenity Costs

Some guests to the hotel expressed their disappointment that certain amenities were not included in their room tariffs and they felt like that they had been fleeced, having to pay for parking and access to Wi-Fi.

Rating Overview

Rating trivago Rating Index based on 3818 reviews across the web
8.3 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 3818 reviews