Hallmark Hotel Stourport Manor

35 Hartlebury RoadStourport-on-SevernDY13 9JAUnited Kingdom
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About Hallmark Hotel Stourport Manor

Located in the heart of Worcesteshire and surrounded by 23 acres of grounds, Hallmark Hotel Stourport Manor boasts 68 en-suite rooms, a restaurant, bar/lounge together with a fully-equipped leisure club and conference facilities. Free on-site parking is also available.

The rooms feature flat-screen TVs, tea and coffee making equipment, hairdryers, desks and free Wi-Fi.

Guests at Hallmark Hotel Stourport Manor can enjoy a few pre-dinner drinks on the hotel’s lawn or take advantage of the on-site spa facilities which feature an indoor pool and steam rooms.

Classic British dishes, plus popular Continental meals are on offer at the Brasserie Restaurant as well as cream teas, freshly prepared breakfasts and an extensive drinks list.

The hotel is a short distance away from Kidderminster and the market towns of Bewdley and Ludlow. West Midlands Safari Park is six miles away from the property.

Contact

35 Hartlebury Road, Stourport-on-Severn, DY13 9JA, United Kingdom
Telephone: +44(1299)289955 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment

For children

  • Child / Baby cot

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Peaceful rural location.

The hotel is set within 25 acres of private grounds which include manicured gardens with a pleasant seating area. Guests enjoyed having their drinks on the lawn as well as the picturesque views from their guest rooms.

Good on-site facilities.

Guests who used the leisure facilities said that they were well-presented especially the indoor- pool which was said to be very clean and of decent size. Many enjoyed using the Jacuzzi, steam rooms as well as the on-site gym. The changing rooms were also said to be clean with secure lockers for guests to safely stow away their belongings.

Approachable and accommodating staff.

The staff at the hotel have been described as friendly and more than willing to assist guests with their various queries and requests. Reception personnel greeted arriving guests and made them feel welcome whilst those who celebrated special events at the hotel said that they received a very satisfactory level of service.

Negative Reviews

Tired-looking rooms.

Many of the guests described the overall decor of their rooms as rather tired and dated. The furniture and upholstery were said to be quite tatty and old-fashioned whilst the bathrooms were quite basic featuring dated suites and poor showers.

Issues with showers.

The showers in many of the en-suites have been described as very old fashioned and difficult to operate. Guests objected to not being able to set the appropriate temperature and the flow of water was described as a trickle due to low pressure.

Poor service at the bar.

Guests complained about having to go and look for the bar staff when they wanted to order drinks as the bar was often unmanned. Many also complained about having to wait longer than expected in order to receive their orders.

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7.9 out of 10 based on 713 reviews