Cebu Parklane International Hotel

This hotel is widely recognized for its central location directly opposite a major shopping mall, making it an ideal choice for shoppers and business travelers seeking convenience. Guests frequently highlight the exceptional staff service, the hotel's overall cleanliness, and the spacious rooms as key factors contributing to a pleasant stay. The hotel also caters well to families, offering amenities like a swimming pool and various activities, while couples can enjoy a comfortable and accessible base for exploring the city. To enhance your experience, it is advisable to inquire about the pool's operational status before your visit, consider requesting a room away from the main road or karaoke bar for a quieter stay, and explore local taxi or ride-sharing options for airport transfers, as they may offer better value than hotel-arranged transport.

Facilities & Amenities
The hotel offers a range of facilities, though some aspects receive mixed feedback. The swimming pool is a popular feature, particularly for families, with dedicated areas for younger children; however, many guests noted it was frequently closed for renovation or had issues with cleanliness and overcrowding when open. In contrast, the fitness center consistently receives high praise, described as well-equipped with a variety of machines, free weights, and even a sauna, making it one of the best hotel gyms available. Wi-Fi connectivity is a common point of contention, with many reporting slow speeds, unstable connections, and frequent password expirations, while others found it reliable. The elevators are often cited for long wait times and occasional malfunctions. Guests appreciate the convenience of an on-site coffee shop and a 24-hour mini store, which is particularly handy for essentials.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The spacious rooms are a consistent highlight, providing ample space for relaxation. Most guests find the beds comfortable, ensuring a restful night's sleep, though some noted mattresses could be on the firmer side. However, noise levels are a significant concern for many, with reports of loud traffic, nearby karaoke bar sounds, and even internal hotel noise impacting sleep, especially for rooms facing the main road. The air conditioning can be temperamental, with some units being excessively loud or difficult to regulate. While bathrooms are generally clean and some are spacious, several guests mentioned issues with shower design leading to water spillage, occasional unpleasant smells, or outdated fixtures. The TVs are often described as small and lacking smart features.

Dining & Food Quality
The breakfast buffet is a major draw for many guests, frequently praised for its wide variety of options and overall quality, with some highlighting the delicious local Filipino dishes. However, some guests expressed disappointment with the lack of certain international breakfast staples like bacon or fresh fruit juices, and noted that the coffee quality could be inconsistent. The dining room can become crowded during peak hours, affecting the overall experience. The dinner buffet receives mixed reviews; while visually appealing, some found the hot food items to be cold or dried out, and the selection limited. Conversely, the hotel's specialized restaurant is highly recommended for its excellent food quality and generous portions. Room service is generally efficient, and the pool bar is noted for its pleasant ambiance and good drink prices.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, offering unparalleled convenience. It is situated directly across from a major shopping mall, making it incredibly easy for guests to access a wide array of retail, dining, and entertainment options within a short walk. While the proximity to the mall is a significant advantage, some guests noted that crossing the busy main road to reach it can be challenging and potentially hazardous due to heavy traffic and a lack of designated pedestrian crossings. The hotel is also well-connected to public transportation and other city attractions, though some found it a bit far from the airport. Parking is available for guests, adding to the convenience for those traveling with vehicles.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, professionalism, and attentive service. Guests frequently commend their helpfulness, accommodating nature, and willingness to go above and beyond to ensure a comfortable stay. The check-in and check-out processes are generally described as smooth and efficient, though a few guests experienced minor delays or communication issues. Housekeeping is often praised for maintaining clean rooms, although some noted occasional lapses in replenishing amenities. The security staff are particularly highlighted for their approachability and helpfulness, making guests feel safe and valued. Overall, the dedication of the team to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
Guests should be aware that despite its well-maintained appearance, the hotel is an older property, with some areas showing signs of age, such as aging elevators or dated room interiors. This can sometimes lead to minor inconveniences, though the hotel has undergone significant renovations in certain sections. The hotel frequently hosts conventions and events, which can occasionally lead to crowded common areas and longer wait times for facilities like elevators. A notable policy is the no deposit policy for stays, which many guests appreciate for its convenience. The presence of armed security personnel at the entrance provides an added sense of safety and reassurance for guests. Many reviews emphasize the hotel's excellent value for money, offering a comfortable and convenient stay without breaking the bank.