Hotel AKA Boston Common (Boston, USA)

Guests consistently mentioned that the staff at the Nine Zero hotel provided impeccable and personalized services. Staff are well trained in the art of hospitality and certainly have a sense of humor when responding too critical reviews offered by their past guests.

Guests commented on a range of small touches that contributed to their hassle and stress-free stay. A generously stocked minibar, with high end products, coffee in the lobby in the morning and lemonade in the afternoon, were just some of the touches that guests appreciated. Furry guests are welcomed and are also well catered for with individual accessories.

The hotel is located opposite the Boston Common and right on the Freedom Trail. It is a short distance to downtown Boston, Beacon Hill and Back Bay. The Boston Opera House is a short 7-minute walk away.

Some guests mentioned that the beds could do with updating citing sagging and lumpy mattresses as contributing to a bad nights sleep. Whilst the lackluster state of the mattresses feature in comments, this did not detract from their overall positive stay at the hotel.

The convenience provided by this centrally located hotel and its allocated parking can not be underestimated, as to park in a central business district is often pricey. Many guests reported that they were shocked at the additional expense of parking at the hotel, a cost it seems they did not account for.

Visitors to the hotel reported minor maintenance issues including incidents involving air-conditioning, cleanliness of bathrooms, cleanliness of sheets and linens and dirty carpets. Guests also mentioned that the friendly hotel staff were only too happy to immediately remedy their complaints to make their stay more comfortable.