Situated in central Madrid, Hotel Hotel Europa places guests near Puerta del Sol Square and Metro Station. Facilities at this three-star hotel include a 24-hour front desk and concierge services. Bedrooms feature en-suite marble bathrooms and private balconies along with TVs, work desks and free Wi-Fi. Superior rooms overlook the square. Family rooms are available. Guests at Hotel Hotel Europa can access tour and ticket assistance as well as luggage storage and laundry services. The hotel is air-conditioned and non-smoking throughout. Public parking is available nearby (fee). Continental and cooked breakfasts are available for a surcharge. Plus, guests can enjoy on-site dining in the hotel’s a la carte restaurant and cafe bar. Outdoor dining is available on the terrace. Attractions such as the Royal Palace, Puerta de Alcalá, the San Miguel Market and the Royal Botanical Garden are within one mile of the hotel.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Previous guests have been more than satisfied with the location of Hotel Europa, often mentioning the wide array of attractions and shopping/dining options that are within walking distance. Guests travelling in by train found the proximity of the metro station convenient.
Guests are consistently pleased with the standard of the bedrooms at this hotel. While not overly lavish, the accommodation is clean and comfortable with decent quality beds. Those guests whose rooms overlooked Puerta del Sol Square found the extra cost worthwhile.
Hotel staff makes a great impression on guests, who regularly describe the service on offer here as excellent. There are some exceptions, but the staff is generally found to be friendly, approachable and more than happy to help guests with local area tips, dining recommendations and directions.
Although many guests found the rooms nice and peaceful, some others describe the hotel as quite noisy. It likely depends on the room you are allocated but you may find yourself disturbed by people in the hallways and also by the activity in the square outside the property.
Feedback about the quality of the Wi-Fi is a little mixed. Some guests encountered no problems but others were unable to get online at all. It seems that the signal is stronger in rooms closer to the reception area.
Although feedback typically rates the quality of the rooms highly, guests do note some shortcomings. Many guests would have welcomed the addition of a fridge and/or minibar. Guests also miss having individually controlled air-conditioning.
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