Set at the heart of the commercial district of Ermita in Manila, Eurotel Pedro Gil is a European inspired property that offers relaxing massage service, 24-hour airport shuttle service, business centre, and meeting rooms. Robinsons Place is four minutes’ walk from this hotel, while Philippine General Hospital is seven minutes’ away. Accommodations are fully air-conditioned and equipped with cable televisions and private bathrooms with free toiletries & hairdryers. Upgraded rooms have minibars, separate sitting areas, and safety deposit boxes. A lobby fireplace and 24-hour front desk which provides concierge service are featured at Eurotel Pedro Gil. Wi-Fi access all throughout the establishment is complimentary. Breakfast buffet with hot and cold items is served daily. The on-site restaurant and bar serves local Filipino dishes and various drinks. For comfort, guests can avail the 24-hour room service. Within 1.3 miles from this establishment are historic attractions such as Rizal Park and San Agustin Church.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Most of the positive feedback were from guests who were pleased with the hotel's close proximity to the Robinson's Mall and other major tourist spots in Manila area. Guests who were into nightlife were also able to access restaurants and bars in the area very easily.
Guests were impressed with the strong Wi-Fi signal provided at the hotel, especially inside the rooms, or even at the upper floors. The Internet was quite fast and they did not have any issues with their access.
The friendly yet professional assistance of the staff has been very effective according to guests. They allowed early check-ins and they were very courteous in helping the guests with all their needs. Moreover, they have provided extremely efficient service from check-in to checkout process.
Aside from the poor and limited selection of breakfast food, most guests were also disheartened with the overall breakfast service provided at the hotel. The buffet set up was not organised and the process of replenishing food was quite slow.
Most guests had issues with the old and dirty appearance of the beds, sheets, and pillows. The sheets and linens had visible stains and guests experienced being bitten by bed bugs, which was very disappointing. There were also some small cockroaches beside the beds so guests were not able to fully enjoy their stay.
Guests were dismayed with the poor quality of the shower area. The actual shower heads were not working in most of the rooms so they had no choice but to request for room transfer. Most guests were also not able to shower properly in the morning due to the defective shower heads.
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