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A charming boutique hotel renowned for its exceptional central location on a quiet street, this establishment offers a memorable stay for various travelers. Guests consistently praise the hotel's spotless cleanliness, comfortable accommodations, and the overwhelmingly friendly and attentive staff. Its prime position makes it ideal for sightseers and couples seeking to explore the city on foot, while its peaceful ambiance ensures a restful retreat. Families will appreciate the convenient access to attractions and the availability of larger rooms. To enhance your experience, consider taking advantage of the hotel's proximity to the Opera Metro station for easy transit, and note the convenience of a supermarket directly across the street for any immediate needs.

Facilities & Amenities
The hotel provides a range of amenities designed for guest comfort and convenience. Rooms are equipped with a mini-fridge and a kettle, allowing guests to enjoy refreshments at their leisure. While there is no on-site gym, guests have access to a small gym located at a nearby sister hotel, though it requires advance booking. Wi-Fi is generally available throughout the hotel, though some guests reported inconsistent or poor connection in certain suites. An elevator is present for easy access to all floors, though some found its operation temperamental. Many rooms feature balconies or "small galleries," adding to the charm, and blackout blinds are widely appreciated for ensuring a good night's sleep.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained. Feedback on room size is mixed; while some found their rooms, particularly junior suites, to be spacious and well-designed, others noted standard rooms could be quite small, especially for multiple large suitcases. The comfortable beds and high-quality pillows are frequently highlighted, contributing significantly to a restful sleep. Despite its central location, the hotel is generally quiet, though some guests experienced noise from early morning street cleaning or occasional corridor disturbances due to thin doors. Bathrooms are typically clean and well-appointed, with some featuring bidets, though issues like leaky shower enclosures, non-functional fans, or dim lighting were occasionally reported.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim from guests, consistently described as excellent, delicious, and offering a wide variety of options. The buffet includes both sweet and savory choices, such as fresh fruits, yogurts, assorted breads, pastries, and good quality coffee. Many guests found the breakfast to be comprehensive and satisfying, providing a great start to their day. However, some guests expressed disappointment regarding the hotel's advertised restaurant or lounge, noting that these facilities were, in reality, only the breakfast room and not a separate dining establishment for other meals.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests within easy walking distance of Madrid's most iconic attractions. It is conveniently situated just a minute or two from the Opera Metro station and a taxi stand, offering excellent transit options. Guests can easily walk to the Royal Palace, Plaza Mayor, Puerta del Sol, Gran Via, and the Teatro Real, as well as numerous shopping and dining establishments. Despite being in the heart of the city, the hotel is located on a quiet street, providing a peaceful retreat from the urban bustle. A supermarket directly across the street adds to the convenience for guests.

Staff & Service
The hotel's staff consistently receives exceptional praise for their friendliness, helpfulness, and professional demeanor. Guests frequently highlight their willingness to go above and beyond, providing attentive service from arrival to departure. The quick check-in process is often noted, and staff are commended for their assistance with various requests, including luggage storage before check-in and after check-out, providing local recommendations for dining and sightseeing, and offering practical help like lending umbrellas or assisting with transportation. The housekeeping service is also frequently mentioned for its thoroughness and efficiency, ensuring rooms are kept spotless throughout the stay.

Additional Information
This establishment is housed within a historic building, contributing to its charming and unique ambiance. Guests have access to a gym and sauna at a nearby sister hotel, though the sauna may incur a small fee and requires advance booking. Some guests noted discrepancies between the hotel's website accuracy and actual amenities, specifically regarding the presence of a full-service restaurant or on-site parking and airport transfers. While generally quiet, some rooms may experience early morning noise from city service trucks. The hotel provides basic in-room entertainment with local TV channels, though not smart TV capabilities.