Hotel Vista Sapporo Odori

This hotel stands out for its prime location directly on Tanukikoji Shopping Street, offering unparalleled convenience for exploring the city. Its signature feature, highly praised by guests, is the separate bath and toilet in the rooms, providing a more comfortable and private experience than typical hotel bathrooms. This makes it an excellent choice for sightseers and shoppers who appreciate easy access to attractions and retail, as well as families and friends traveling together, benefiting from the enhanced privacy. Business travelers will also find the spacious desks and central location advantageous. For a more serene stay, consider requesting a room on a higher floor, and be sure to utilize the extensive underground passages for seamless navigation, especially during colder months.

Facilities & Amenities
Guests generally find the hotel's facilities functional, though some aspects receive mixed feedback. The free Wi-Fi is available, but some users reported it could be unstable or weak at times. For convenience, a coin laundry is provided, though with only two machines, guests occasionally experienced waiting times. Rooms include a small fridge, which some found to be insufficient in size or cooling capacity. Basic amenities like toothbrushes are provided, with additional items such as various bath salts available for selection at the reception. Some guests wished for more comprehensive in-room amenities like coffee or tea. The air conditioning is individually adjustable and works effectively, and while some found the TV size to be small, the spacious desk is appreciated for work.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is varied. Many guests commend the rooms for being clean and well-maintained, with comfortable beds often highlighted for a good night's sleep. The separate bath and toilet setup is a significant positive, offering a spacious bath area with a dedicated shower area, which many found relaxing. However, some guests reported issues with dust on surfaces, hair in the bathroom, or mold in the bath area. The toilet is frequently described as narrow, and the sink can be small, leading to water splashing. While generally quiet, some guests noted hearing water sounds from adjacent rooms. For longer stays, the hotel's cleaning policy, which limits full room cleaning, was a point of concern for some.

Dining & Food Quality
The hotel's breakfast service receives mixed reviews from guests. Many found the breakfast variety to be good and the food delicious, highlighting options such as fresh sashimi, dried fish, and unique dishes like Mongolian beef and Shanghai noodles. The Katsugen probiotic drink was also noted as a pleasant alternative. However, some guests expressed disappointment, finding the breakfast offerings to be ordinary, repetitive with the same menu daily, or that certain items like fish had an unappealing smell. The coffee quality was also a point of contention for some. The hotel's single restaurant was described by a few as not particularly enticing, with unpredictable business hours, and was undergoing renovation during some stays.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, situated directly on Tanukikoji Shopping Street. This provides immediate access to numerous shops, restaurants, and entertainment options. Guests appreciate its proximity to key areas such as Susukino and Odori Park, both within easy walking distance. Access to public transport is convenient, with subway stations like Susukino and Odori nearby, and the Pole Town underground walkway offering a sheltered route to Sapporo JR Station, particularly beneficial during winter. An airport limousine bus stop is also easily accessible from the hotel's rear exit. Parking is available nearby, though it is paid and can be expensive, with options directly opposite the hotel.

Staff & Service
The hotel's staff generally receives high praise for their friendly and helpful demeanor. Guests frequently highlight their attentiveness and politeness, contributing to a positive overall experience. While some staff members have limited English proficiency, guests found that communication was still effective, often aided by translation tools. The check-in process is consistently described as fast and smooth, and the hotel offers convenient luggage storage for guests before check-in or after check-out. Some guests were pleasantly surprised by room upgrades or special gestures like birthday surprises. However, the hotel's policy regarding less frequent full room cleaning for longer stays led to some guests feeling that staff were initially reluctant to accommodate cleaning requests.

Additional Information
A significant point of feedback for guests, particularly those on extended stays, is the hotel's long-stay cleaning policy. Under this policy, full room cleaning is performed only every five days, with daily service limited to trash removal and towel exchange. While framed as an eco-friendly initiative, many guests found this inconvenient and felt it did not align with the perceived value of their stay. Another recurring comment is the absence of water bottles in the rooms, which some guests expected. Issues with humidifiers were also noted, with some guests reporting them to be broken or containing stagnant water. On a positive note, the elevator security system, requiring a room card scan, was appreciated by many, especially female travelers, for enhancing safety and peace of mind.