Many guests seemed to enjoy the way they were treated by the hotel’s staff. From the reception team to the security guards, everyone was very welcoming and attentive to guests. They always strive to make sure that all the needs that one has are met and that you have a wonderful stay at the property.
positive:
Good location close to plenty of amenities
Guests who stayed at the hotel were pleased as everything was easily within reach. Shopping malls, restaurants and other places of interest are all walking distance to from the hotel. The central business district that’s a few minutes’ drive away is very convenient for guests exploring the city of Manila.
positive:
Big rooms with comfortable beds
Guests were satisfied with the quality of beds in the rooms. The mattresses and pillows had the right mix of not being too hard or too soft. The air conditioning in rooms is very effective, of great quality and worked well in all rooms.
Negative Reviews
negative:
The building has no lift
A number of guests have complained about the lack of an elevator. Persons with disabilities might find it hard navigating the stairs. Guests with heavy luggage also were unlucky as they had to go through a flight of stairs to get to their rooms.
negative:
Showers had limited hot water
Some guests were unlucky they couldn’t have hot water in their showers. During the hotel’s peak times such as in the early morning, hot water ran out very quickly. Others complained about the weak water pressure in some bathrooms.
negative:
Wi-Fi is poor in rooms
A good number of guests were disappointed by the poor Wi-Fi connectivity in the rooms. Free and better connection can only be accessible at the bar area as well as other public places.
All amenities
Hotel facilities
Business centre
Café
Terrace
Hotel bar
Outdoor swimming pool
Indoor swimming pool
Hotel safe
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Sun umbrellas
Deck chairs
Laundry service
WiFi in public areas
Room service
Car rental
Airport shuttle
Pool
Breakfast
Wellness / Spa
Massage
Hot tub
Room facilities
Bathtub (upon inquiry)
Shower
Television
Hairdryer
Air conditioning
Minibar
Satellite TV
Desk
Telephone
Cable TV
WiFi
Free WiFi (rooms)
Accessibility
In-room accessibility
Arrival / Departure
Check in: 14:00
Contact
1032-34 Belen Street , 1007 , Manila , Philippines Telephone: +63(2)5212371 | Fax: +63(2)5212393 | Official Homepage